seamless IT operations. Profile A successful Service Desk Analyst should have: Experience in providing technical support within a professional environment. Microsoft Office 365 Active Directory, Azure Active Directory Windows10/11 Knowledge of LAN/WAN: Cabling, Ethernet, Protocols (TCP/IP), WiFi, Access Point, Cellular Data, VOIP Familiarity with using ticketing systems to manage More ❯
contact for IT incidents and service requests via phone, email, live chat, and self-service portals. Provide advanced troubleshooting and resolution for complex technical issues across platforms including Windows10/11, Office 365, Active Directory, SCCM/Intune, and remote access tools. Maintain ownership of high-priority tickets and ensure timely resolution or escalation in More ❯
contact for IT incidents and service requests via phone, email, live chat, and self-service portals. Provide advanced troubleshooting and resolution for complex technical issues across platforms including Windows10/11, Office 365, Active Directory, SCCM/Intune, and remote access tools. Maintain ownership of high-priority tickets and ensure timely resolution or escalation in More ❯
Alexandria, Virginia, United States Hybrid / WFH Options
SPA
network printers, and connecting to conference room Audio Visual systems. Qualifications Required Qualifications: High school diploma. 2 - 4+ years of IT support/help desk experience in a Windows/AD environment Experience working in Microsoft Office programs and Windows10 desktop operating systems, OS imaging and deployment utilities such as BMC Client Management More ❯
will have a good all round knowledge of software and hardware supporting with day to day administration and troubleshooting issues for customers. You will be well versed in Windows10/11 Operating Systems along with Office 365, Active Directory, Windows Server and Anti-virus. You will have worked with a range of desktop More ❯
Stockport, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
4M Recruitment
will have a good all round knowledge of software and hardware supporting with day to day administration and troubleshooting issues for customers. You will be well versed in Windows10/11 Operating Systems along with Office 365, Active Directory, Windows Server and Anti-virus. You will have worked with a range of desktop More ❯
servers, understand certificate authorities and integrate customer systems into enterprise. Required Skills Strong background in Microsoft Systems Engineering and providing support to those systems. Strong recent experience in Windows platform operating system and Microsoft applications including Windows10 and Server 2012/2016 suite. Strong knowledge of virtualization products with a focus on Hyper More ❯
proprietary and standard software, mobile devices, telephones, VPN, and printers. Resolve % of technical issues independently; escalate unresolved issues appropriately. Administer AS400/Client Access user accounts and resolve Windows printing issues. Document technical issues, create knowledge base articles, and update user instructions. Ensure compliance with IT policies, procedures, and company standards. Meet service level agreements (SLAs) for response … IT or a related field, or equivalent work experience. Minimum 3 years of experience in a similar help desk or IT support role. Strong troubleshooting skills in hardware, Windows10, Microsoft Office 365, VPN, and network printers. Familiarity with Chrome, Microsoft Edge, anti-virus tools, and disk encryption. Working knowledge of networking, telephony systems, and IT … security best practices. CompTIA or HDI certification (preferred Excellent customer service and communication skills. Willingness to work occasional nights, weekends, or holidays if required. Additional Information: Travel: 0 10% (occasional travel within or outside the San Diego area for training or support) Physical Requirements: Must be able to lift and install PCs, monitors, and other IT equipment; frequent More ❯
and systems software. •Implement ongoing system security compliance measures to include patches and system updates. •Provide desktop support across managed enclaves. DESIRED SKILLS: •Recent system administration experience with Windows10/11, and Linux operating systems. •Solid knowledge of, and current experience with, Azure and VDI. •Demonstrated experience with Powershell scripting and programming. •Willing to travel … TDY to other locations if needed (but not anticipated). WHAT YOU'LL NEED: •Expert knowledge and experience in current Windows client-server to include OS configuration, file sharing DNS, DHCP, and Active Directory. •Expert knowledge and demonstrated experience in virtualization and its implementation using (VDI Desktops •Practical experience in implementing and maintaining thin-client workstations. •Must have More ❯
Chicwick, London, Chiswick Homefields, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging … Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices – iPhone & iPad. Windows10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. … Lunches/Training. Keywords: 2nd Line IT Support Engineer, IT Support Engineer, Education Sector, MacOS, iOS, JAMF, Google Workspace, 2nd Line IT Support, Apple, Google Classroom, Google Workspace, Windows 11, Audio & Visual Devices, iPad, iPhone, Networking, Firewalls, IT Support, IT Support Engineer, IT Engineer, IT Support, London, Permanent, T6/MN/(phone number removed). More ❯
break/fix, installation, access control, information assurance and request fulfillment of IT services including Server, Storage and Backup. Position Responsibilities: Provide system administration and management for all Windows Servers and system test consoles (STCs) supporting the environment Configure security policies and apply necessary security patches and system updates to maintain security compliance and continuous monitoring Provides IT … support to satisfy Government, Program Security and Boeing Security compliance requirements utilizing Enterprise services when applicable Provide the software, hardware, and management of all Windows Servers within the Program Enterprise Partner with other IT Infrastructure Teams to develop, manage, and integrate requirements for infrastructure services to meet business, program, site, and functional needs Assist the IT Business Success … years of experience administering user system access and establishing safeguards to protect information to meet network security requirements 1+ years of experience installing, configuring, troubleshooting, and administering current Windows Server 2016 - 2019 and Desktop Operating Systems - Windows10 Experience working within the DoD Risk Managed Framework (RMF) Experience working on classified networks Preferred Qualifications More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the … implement effective solutions• A practical, problem-solving mindset with a customer-first attitude• Commitment to going above and beyond to deliver outstanding serviceSenior IT Support Technician technical skills• MicrosoftWindows10/11• Microsoft Server 2022• Active Directory• Hyper-V• Meraki switches• Firewall/security principles• Backup methodologiesTo discuss the Senior IT Support Technician role in More ❯
external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging … Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices iPhone & iPad. Windows10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. More ❯
Engineer We’re partnering with a leading company in London to find an EUC Engineer passionate about managing large-scale Intune and SCCM estates , device compliance, and secure Windows10/11 deployments. You’ll work across Azure AD, MDM, and PowerShell to design and deliver secure, automated endpoint deployments and support a modern, cloud-integrated More ❯
Engineer We’re partnering with a leading company in London to find an EUC Engineer passionate about managing large-scale Intune and SCCM estates , device compliance, and secure Windows10/11 deployments. You’ll work across Azure AD, MDM, and PowerShell to design and deliver secure, automated endpoint deployments and support a modern, cloud-integrated More ❯
Engineer We’re partnering with a leading company in London to find an EUC Engineer passionate about managing large-scale Intune and SCCM estates , device compliance, and secure Windows10/11 deployments. You’ll work across Azure AD, MDM, and PowerShell to design and deliver secure, automated endpoint deployments and support a modern, cloud-integrated More ❯
Engineer We’re partnering with a leading company in London to find an EUC Engineer passionate about managing large-scale Intune and SCCM estates , device compliance, and secure Windows10/11 deployments. You’ll work across Azure AD, MDM, and PowerShell to design and deliver secure, automated endpoint deployments and support a modern, cloud-integrated More ❯
london (city of london), south east england, united kingdom
Tenth Revolution Group
Engineer We’re partnering with a leading company in London to find an EUC Engineer passionate about managing large-scale Intune and SCCM estates , device compliance, and secure Windows10/11 deployments. You’ll work across Azure AD, MDM, and PowerShell to design and deliver secure, automated endpoint deployments and support a modern, cloud-integrated More ❯
someone with 618 months of IT support experience or a strong IT foundation looking to get into the MSP world. Tech Stack/Experience Needed: Solid understanding of Windows10/11 and basic troubleshooting. Experience or exposure to Microsoft 365 (Outlook, Teams, SharePoint). Good working knowledge of Active Directory, basic networking, and remote support More ❯
other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be working a 37.5 hour week, on More ❯
Leigh, ENG, GB, Greater Manchester, United Kingdom
Kingdom People
other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be working a 37.5 hour week, on More ❯
Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years' experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows10/11 support and troubleshooting Hands-on experience upgrading laptops/desktops (memory, SSDs) Familiarity with Cat5e/Cat6 cabling , patching, and testing Understanding of antivirus More ❯
Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years’ experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows10/11 support and troubleshooting Hands-on experience upgrading laptops/desktops (memory, SSDs) Familiarity with Cat5e/Cat6 cabling , patching, and testing Understanding of antivirus More ❯
use of vendor proprietary configuration tools, monitoring tools, and coordinating third-party warranty repairs Experience installing and configuring firmware and CAC authentication software on printer devices Experience supporting Windows10 and MS Office 2013 Experience using Remedy or a similar ticketing system Strong analytical and follow-through skills Strong verbal and written communication skills Demonstrated experience More ❯
practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools MicrosoftWindows Desktop OS, Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active … network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Keywords: Lev More ❯