function supporting Tickets across 2nd/3rd Line Managing escalations and working closely with internal teams ensuring service quality Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory Familiarity with ITSM platforms (e.g. Freshservice, ServiceNow, Jira) Strong communicator - able to work with technical and non-technical stakeholders alike Some exposure to change management and helping More ❯
london (city of london), south east england, united kingdom
Burns Sheehan
function supporting Tickets across 2nd/3rd Line Managing escalations and working closely with internal teams ensuring service quality Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory Familiarity with ITSM platforms (e.g. Freshservice, ServiceNow, Jira) Strong communicator - able to work with technical and non-technical stakeholders alike Some exposure to change management and helping More ❯
Must have demonstrated fluency with standard computer applications (Office 365 suite), video conference/lecture capture software (Zoom, Teams, etc)., specialized instructional software (Moodle), and administrative software (Intune, Kace, Jamf). What We Offer! Lycoming College has an excellent benefits package that includes: Health & Wellness Benefits: Health insurance - with a wide variety of health plan options available More ❯
Microsoft 365 configurations, including Azure AD Connect, Exchange Hybrid, and SharePoint Hybrid, in a multi-tenant setting. Strong experience with on-premises infrastructure, including Active Directory, Exchange Server, and Windows Server, integrated with M365 services. Expertise in Microsoft 365 administration and troubleshooting in context, managing multiple client tenants. Proficiency in PowerShell scripting for automation and management of hybrid M365 … and training to diverse client stakeholders. Familiarity with virtualization technologies such as Hyper-V or VMware for on-premises infrastructure in client environments. Knowledge of Microsoft Endpoint Manager (Intune) for device management in hybrid environments. Experience with Dynamics 365 integration with M365 in hybrid scenarios for clients. Understanding of Power Platform governance and administration in a multi-tenant More ❯
Microsoft 365 configurations, including Azure AD Connect, Exchange Hybrid, and SharePoint Hybrid, in a multi-tenant setting. Strong experience with on-premises infrastructure, including Active Directory, Exchange Server, and Windows Server, integrated with M365 services. Expertise in Microsoft 365 administration and troubleshooting in context, managing multiple client tenants. Proficiency in PowerShell scripting for automation and management of hybrid M365 … and training to diverse client stakeholders. Familiarity with virtualization technologies such as Hyper-V or VMware for on-premises infrastructure in client environments. Knowledge of Microsoft Endpoint Manager (Intune) for device management in hybrid environments. Experience with Dynamics 365 integration with M365 in hybrid scenarios for clients. Understanding of Power Platform governance and administration in a multi-tenant More ❯
london, south east england, united kingdom Hybrid / WFH Options
Lucid Connect Ltd
with clients and internal stakeholders. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a collaborative team. Relevant certifications (e.g. Azure, Intune, O365, Sentinel, Networking … . Experience with ITSM tools and frameworks (e.g., ITIL). Familiarity with managed services contracts and service level agreements (SLAs). Strong generalist knowledge across: Microsoft technologies (M365, Azure, Windows Server) Infrastructure and virtualization (VMware, Hyper-V) Cybersecurity principles and tools (e.g., EDR, SIEM, MFA) Networking fundamentals (TCP/IP, routing, switching) Cloud platforms (Azure, AWS, GCP) Modern workplace … solutions (Intune, Teams, SharePoint) If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this More ❯
london (uxbridge), south east england, united kingdom Hybrid / WFH Options
Lucid Connect Ltd
with clients and internal stakeholders. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a collaborative team. Relevant certifications (e.g. Azure, Intune, O365, Sentinel, Networking … . Experience with ITSM tools and frameworks (e.g., ITIL). Familiarity with managed services contracts and service level agreements (SLAs). Strong generalist knowledge across: Microsoft technologies (M365, Azure, Windows Server) Infrastructure and virtualization (VMware, Hyper-V) Cybersecurity principles and tools (e.g., EDR, SIEM, MFA) Networking fundamentals (TCP/IP, routing, switching) Cloud platforms (Azure, AWS, GCP) Modern workplace … solutions (Intune, Teams, SharePoint) If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this More ❯
Uxbridge, West London, United Kingdom Hybrid / WFH Options
with clients and internal stakeholders. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a collaborative team. Relevant certifications (e.g. Azure, Intune, O365, Sentinel, Networking … . Experience with ITSM tools and frameworks (e.g., ITIL). Familiarity with managed services contracts and service level agreements (SLAs). Strong generalist knowledge across: Microsoft technologies (M365, Azure, Windows Server) Infrastructure and virtualization (VMware, Hyper-V) Cybersecurity principles and tools (e.g., EDR, SIEM, MFA) Networking fundamentals (TCP/IP, routing, switching) Cloud platforms (Azure, AWS, GCP) Modern workplace … solutions (Intune, Teams, SharePoint) If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this More ❯
electronics; preferably including *A knowledge of networking, protocols and server architecture: LANs/WANs, switches, firewalls, DNS, TCP/IP, DHCP, Wi-Fi, VPNs, Active Directory; and *Proficiency in Windows 10/11, with the latest Microsoft technologies including MS365 Office products, and recent macOS, plus *Exposure to Microsoft 365, Exchange, Azure, and Intune administration. *Excellent (verbal More ❯
london, south east england, united kingdom Hybrid / WFH Options
BITS Group
technical expert across cloud, hybrid, and on-prem environments — leading 3rd-line support, projects, and proactive improvement Deliver advanced troubleshooting, migrations, and network upgrades across Microsoft 365, Azure, Intune, and hybrid infrastructures Manage key platforms and tools — including Intune, NinjaOne (RMM), Acronis Cyber Protect, and CIPP secure-score monitoring Strengthen cybersecurity posture through endpoint hardening, automation … priorities with calm confidence Full UK driving licence & own vehicle – client visits are part of the role Deep technical expertise across : Microsoft 365, Azure, Intune, Exchange Online Windows Server, Active Directory, Group Policy Networking: Firewalls, VPNs, VLANs Security: MFA, EDR, Zero Trust Virtualisation: Hyper-V, VMware PowerShell/automation experience (advantageous) Why You'll Love Working Here More ❯
point for complex technical issues across client environments. Troubleshoot and resolve advanced incidents involving networking, infrastructure, cloud services, and security. Deliver and support Microsoft 365, Azure AD, and Intune deployments. Manage advanced configurations within Azure (VMs, networking, conditional access, security policies). Lead infrastructure and cloud migration projects end-to-end. Implement and maintain monitoring, automation, and compliance … processes. Key Requirements: Proven experience in an MSP environment (essential). Strong technical expertise across: Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive) Azure Active Directory & Conditional Access MicrosoftIntune/Endpoint Manager Microsoft Defender security suite Deep troubleshooting skills across networks, infrastructure, and applications. Experience with firewall management, routing, and VPN configuration. Skilled in automation/scripting More ❯
technical support for IT applications and hardware. Diagnose, analyse and resolve incidents or escalate where necessary. Install, configure and maintain software, hardware, and user accounts. Administer iPhones on Intune and manage SCCM tasks. Support desk setups for new starters, moves and organisational changes. Communicate effectively with users via phone, email, and face-to-face. Contribute to identifying … recurring issues and developing solutions. Keep users updated on the progress of their calls and escalate if needed. Skills & Experience Required Broad IT skills, including end-user support of Windows Server/Desktop, Microsoft 365 (Exchange, Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong … focused, self-motivated, and enthusiastic with a desire to learn. Customer-focused with strong communication skills at all levels. Desirable Qualifications/Training: SCCM training ITIL Foundation Azure Fundamentals Windows Server Intune Endpoint Administration Working Arrangements & Conditions Flexible shift patterns between 8:00am – 7:00pm (pre-planned rota). Liaise with users at all levels in person More ❯
follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and tablets via Intune/Autopilot/Kandji. Provide support for switching, VPN, hardware, OS, and basic LAN/WAN … and information security best practice. Change & Roll-out Plan and execute application upgrades, Intune policy changes and security updates with minimal user disruption. Document and communicate change windows and outcomes across the business. Site Visits Provide on-site support to project locations across Central London. Set up and verify temporary site networks (4G/5G links), edge … leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across Microsoft 365, Azure Active Directory, Intune, Autopilot, and Windows/macOS environments. Strong knowledge of networking (LAN/WAN, switching, firewalls, VPN) and troubleshooting connectivity issues. Familiarity with cloud storage and collaboration platforms such as Egnyte, SharePoint, and More ❯
follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and tablets via Intune/Autopilot/Kandji. Provide support for switching, VPN, hardware, OS, and basic LAN/WAN … and information security best practice. Change & Roll-out Plan and execute application upgrades, Intune policy changes and security updates with minimal user disruption. Document and communicate change windows and outcomes across the business. Site Visits Provide on-site support to project locations across Central London. Set up and verify temporary site networks (4G/5G links), edge … leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across Microsoft 365, Azure Active Directory, Intune, Autopilot, and Windows/macOS environments. Strong knowledge of networking (LAN/WAN, switching, firewalls, VPN) and troubleshooting connectivity issues. Familiarity with cloud storage and collaboration platforms such as Egnyte, SharePoint, and More ❯
follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and tablets via Intune/Autopilot/Kandji. Provide support for switching, VPN, hardware, OS, and basic LAN/WAN … and information security best practice. Change & Roll-out Plan and execute application upgrades, Intune policy changes and security updates with minimal user disruption. Document and communicate change windows and outcomes across the business. Site Visits Provide on-site support to project locations across Central London. Set up and verify temporary site networks (4G/5G links), edge … leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across Microsoft 365, Azure Active Directory, Intune, Autopilot, and Windows/macOS environments. Strong knowledge of networking (LAN/WAN, switching, firewalls, VPN) and troubleshooting connectivity issues. Familiarity with cloud storage and collaboration platforms such as Egnyte, SharePoint, and More ❯
london (city of london), south east england, united kingdom
BW: Workplace Experts
follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and tablets via Intune/Autopilot/Kandji. Provide support for switching, VPN, hardware, OS, and basic LAN/WAN … and information security best practice. Change & Roll-out Plan and execute application upgrades, Intune policy changes and security updates with minimal user disruption. Document and communicate change windows and outcomes across the business. Site Visits Provide on-site support to project locations across Central London. Set up and verify temporary site networks (4G/5G links), edge … leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across Microsoft 365, Azure Active Directory, Intune, Autopilot, and Windows/macOS environments. Strong knowledge of networking (LAN/WAN, switching, firewalls, VPN) and troubleshooting connectivity issues. Familiarity with cloud storage and collaboration platforms such as Egnyte, SharePoint, and More ❯
follow up on tickets and CSAT surveys. Analyse service trends against SLA targets. Drive corrective actions that protect and improve the user experience. Systems & Networks Build, patch and support Windows laptops, macOS devices, iOS/iPadOS mobiles and tablets via Intune/Autopilot/Kandji. Provide support for switching, VPN, hardware, OS, and basic LAN/WAN … and information security best practice. Change & Roll-out Plan and execute application upgrades, Intune policy changes and security updates with minimal user disruption. Document and communicate change windows and outcomes across the business. Site Visits Provide on-site support to project locations across Central London. Set up and verify temporary site networks (4G/5G links), edge … leveraging data, AI and automation to deliver better outcomes for BW and our clients. Skills & Experience Technical expertise across Microsoft 365, Azure Active Directory, Intune, Autopilot, and Windows/macOS environments. Strong knowledge of networking (LAN/WAN, switching, firewalls, VPN) and troubleshooting connectivity issues. Familiarity with cloud storage and collaboration platforms such as Egnyte, SharePoint, and More ❯
engineering/agile methods. Experienced in AI/ML-driven automation and continuous improvement. Technical Skills Proven Azure Virtual Desktop expertise (images, backups, sizing, cost) Familiar with Nerdio, Intune, Azure Infra, Monitor & Cost Management Strong in InfoSec, resilience across AVD, and Infra as Code (Terraform) Skilled in scripting (PowerShell, Bash, Python) and Azure DevOps automation FinOps experience with … Azure Monitor, Log Analytics; FSLogix & profile management Knowledge of M365, Defender for Endpoint, Intune, Entra ID Tool & Platform Knowledge ITSM platforms, DEX & network monitoring tools IAM tools, Windows OS, Windows 365, Microsoft 365 Generative AI, technical documentation writing EUS tools: DNS, DHCP, Proxy, Printing Hardware: IGEL, Dell, HP Diversity & Inclusion We are proud to be a More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
Aberdeen
engineering/agile methods. Experienced in AI/ML-driven automation and continuous improvement. Technical Skills Proven Azure Virtual Desktop expertise (images, backups, sizing, cost) Familiar with Nerdio, Intune, Azure Infra, Monitor & Cost Management Strong in InfoSec, resilience across AVD, and Infra as Code (Terraform) Skilled in scripting (PowerShell, Bash, Python) and Azure DevOps automation FinOps experience with … Azure Monitor, Log Analytics; FSLogix & profile management Knowledge of M365, Defender for Endpoint, Intune, Entra ID Tool & Platform Knowledge ITSM platforms, DEX & network monitoring tools IAM tools, Windows OS, Windows 365, Microsoft 365 Generative AI, technical documentation writing EUS tools: DNS, DHCP, Proxy, Printing Hardware: IGEL, Dell, HP Diversity & Inclusion We are proud to be a More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Aberdeen
engineering/agile methods. Experienced in AI/ML-driven automation and continuous improvement. Technical Skills Proven Azure Virtual Desktop expertise (images, backups, sizing, cost) Familiar with Nerdio, Intune, Azure Infra, Monitor & Cost Management Strong in InfoSec, resilience across AVD, and Infra as Code (Terraform) Skilled in scripting (PowerShell, Bash, Python) and Azure DevOps automation FinOps experience with … Azure Monitor, Log Analytics; FSLogix & profile management Knowledge of M365, Defender for Endpoint, Intune, Entra ID Tool & Platform Knowledge ITSM platforms, DEX & network monitoring tools IAM tools, Windows OS, Windows 365, Microsoft 365 Generative AI, technical documentation writing EUS tools: DNS, DHCP, Proxy, Printing Hardware: IGEL, Dell, HP Diversity & Inclusion We are proud to be a More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Aberdeen
engineering/agile methods. Experienced in AI/ML-driven automation and continuous improvement. Technical Skills Proven Azure Virtual Desktop expertise (images, backups, sizing, cost) Familiar with Nerdio, Intune, Azure Infra, Monitor & Cost Management Strong in InfoSec, resilience across AVD, and Infra as Code (Terraform) Skilled in scripting (PowerShell, Bash, Python) and Azure DevOps automation FinOps experience with … Azure Monitor, Log Analytics; FSLogix & profile management Knowledge of M365, Defender for Endpoint, Intune, Entra ID Tool & Platform Knowledge ITSM platforms, DEX & network monitoring tools IAM tools, Windows OS, Windows 365, Microsoft 365 Generative AI, technical documentation writing EUS tools: DNS, DHCP, Proxy, Printing Hardware: IGEL, Dell, HP Diversity & Inclusion We are proud to be a More ❯
for: 5+ years' experience in a customer-facing technical support role within an MSP Strong knowledge of Microsoft 365 (Teams, Exchange, SharePoint), Intune, and Autopilot Experience with Windows Server, Active Directory, Azure, and IT Security Virtualisation experience with VMware ESXi and/or Hyper-V Networking knowledge: LAN/WAN, VLANs, VPNs, MFA, enterprise wireless Familiarity with … date - reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Senior IT Engineer, IT Field Engineer, IT Support, Infrastructure Engineer, IT Projects, MSP, Managed Services, Windows Server, Azure, Office 365, Microsoft 365, Networking, LAN, WAN, Firewalls, Ubiquiti, Sophos, Cloud, Field-Based IT, Hybrid, Hampshire, Berkshire, Tadley, Basingstoke, Reading, Silchester, Newbury, Mortimer, Hook Circle Recruitment is More ❯
Tadley, Hampshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
for: 5+ years' experience in a customer-facing technical support role within an MSP Strong knowledge of Microsoft 365 (Teams, Exchange, SharePoint), Intune, and Autopilot Experience with Windows Server, Active Directory, Azure, and IT Security Virtualisation experience with VMware ESXi and/or Hyper-V Networking knowledge: LAN/WAN, VLANs, VPNs, MFA, enterprise wireless Familiarity with … date - reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. Senior IT Engineer, IT Field Engineer, IT Support, Infrastructure Engineer, IT Projects, MSP, Managed Services, Windows Server, Azure, Office 365, Microsoft 365, Networking, LAN, WAN, Firewalls, Ubiquiti, Sophos, Cloud, Field-Based IT, Hybrid, Hampshire, Berkshire, Tadley, Basingstoke, Reading, Silchester, Newbury, Mortimer, Hook Circle Recruitment is More ❯
WC1B, Tottenham Court Road, Greater London, United Kingdom
BrandEd UK
Comprehensive understanding of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. More ❯
and Problem Management) Experience of acting as the 'go-to' person during Major Incidents, including providing RCAs/RFOs Technical skills Strong in Microsoft Azure (including Azure Site Recovery, Windows Virtual Desktop, Endpoint Manager) Azure Virtual Desktop (AVD) and FSLogix profile management Azure Active Directory (Identity, MFA, Conditional Access) Experienced in the administration and support of the following technology … products: Microsoft 365 Microsoft Active Directory (on-prem) Microsoft Exchange (on-prem and hybrid) Always On VPN (AOVPN) Windows Server OS Intune (Endpoint Management, MDM) File System Technologies (permissions, storage) Domain Services: DNS, DHCP, VPN 3rd line Support Engineer- Azure, MSP, Incident Management, Problem, Microsoft McGregor Boyall is an equal opportunity employer and do not discriminate on More ❯