end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents via the service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At … year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/Mac support A proactive attitude and willingness to learn in a fast-paced environment. SC clearance eligibility (or willingness to undergo clearance) Why join: Work More ❯
support integration and troubleshooting. Oversee Jira usage, with a focus on ITSM workflows for incident tracking, service requests, and change control. Manage endpoint and device management platforms including MicrosoftIntune, Jamf, and Office 365. Lead strategic initiatives for disaster recovery, business continuity, and risk management. Ensure compliance with security, governance, and regulatory standards (e.g., PCI, SOC2). Partner … scaling global cloud teams, including small, agile teams. Experience with monitoring and observability tools (e.g., OpenTelemetry, Application Insights). Experience managing endpoint and device management platforms such as Intune, Jamf, and Office 365. Proficient in cloud infrastructure components: networking, compute, storage, IAM, and security. Proficient in scripting languages (Python, Bash, PowerShell). Experience designing and executing disaster recovery … identity and access management (Azure Entra ID, Okta). Experience with container orchestration (Kubernetes, Docker, App Services). Experience with endpoint and device management platforms such as Jamf, Intune, and Office 365. Exposure to user support operations or HelpDesk environments in a cloud-centric organization. Familiarity with CI/CD tools (Jenkins, GitHub, Azure DevOps). Experience in More ❯
IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. · Through Problem Management analysis, develop proactive workflow … management, knowledge ownership, customer escalation, and major incident management. · Embody a colleague-centric culture of trust, communication, and support Qualifications · Strong, hands-on Microsoft 365 skills (Azure AD, Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL More ❯
IT Administrator to automate incident/request workflows Junior administrator to the internal ITSM system hosted through Freshservice Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. Through Problem Management analysis, develop proactive workflow … management, knowledge ownership, customer escalation, and major incident management. Embody a colleague-centric culture of trust, communication, and support Qualifications Strong, hands-on Microsoft 365 skills (Azure AD, Intune, and Office 365) API script development Experience with RegEx Excellent written and spoken communications in English Demonstrated experience in IT support environments (SD and onsite) Practiced working within ITIL More ❯
Kintore, Scotland, United Kingdom Hybrid / WFH Options
NES Fircroft
IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. · Through Problem Management analysis, develop proactive workflow … management, knowledge ownership, customer escalation, and major incident management. · Embody a colleague-centric culture of trust, communication, and support Qualifications · Strong, hands-on Microsoft 365 skills (Azure AD, Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL More ❯
kintore, north east scotland, united kingdom Hybrid / WFH Options
NES Fircroft
IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. · Through Problem Management analysis, develop proactive workflow … management, knowledge ownership, customer escalation, and major incident management. · Embody a colleague-centric culture of trust, communication, and support Qualifications · Strong, hands-on Microsoft 365 skills (Azure AD, Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL More ❯
aberdeen, north east scotland, united kingdom Hybrid / WFH Options
NES Fircroft
IT Administrator to automate incident/request workflows · Junior administrator to the internal ITSM system hosted through Freshservice · Write API scripts to connect data sources, such as MS Intune and Entra, with Freshservice · Create and manage workflows to facilitate security group management, software requests, user onboarding/offboarding, and request fulfillment. · Through Problem Management analysis, develop proactive workflow … management, knowledge ownership, customer escalation, and major incident management. · Embody a colleague-centric culture of trust, communication, and support Qualifications · Strong, hands-on Microsoft 365 skills (Azure AD, Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL More ❯
out-of-hours support as part of a shared rota. Main Skills Needed: 4+ years experience in IT support, including time in a senior role. Strong technical background across Windows 10/11, Windows Server, and networking. Confident with Intune (or other MDM tools), patch management, and scripting. Comfortable writing SQL queries and automating manual processes. More ❯
out-of-hours support as part of a shared rota. Main Skills Needed: 4+ years’ experience in IT support, including time in a senior role. Strong technical background across Windows 10/11, Windows Server, and networking. Confident with Intune (or other MDM tools), patch management, and scripting. Comfortable writing SQL queries and automating manual processes. More ❯
out-of-hours support as part of a shared rota. Main Skills Needed: 4+ years experience in IT support, including time in a Lead role. Strong technical background across Windows 10/11, Windows Server, and networking. Confident with Intune (or other MDM tools), patch management, and scripting. Comfortable writing SQL queries and automating manual processes. More ❯
out-of-hours support as part of a shared rota. Main Skills Needed: 4+ years’ experience in IT support, including time in a Lead role. Strong technical background across Windows 10/11, Windows Server, and networking. Confident with Intune (or other MDM tools), patch management, and scripting. Comfortable writing SQL queries and automating manual processes. More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Project Engineer - M365, Azure, Intune - Berkshire - £40,000 - £45,000 Do you want to be an exceptional Project Engineer that also assists with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers … of their high-value, key clients.This is mainly a Project Engineering work with some senior support duties alongside this. Key skills Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Proven Project Engineering Confidence dealing with major incidents, escalations and tricky support issues Comfortable with Scripting (eg PowerShell) and endpoint management tools A clear, confident communicator … the technical team in client conversations and internal reviews Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems - including post-incident analysis This is a role for someone who enjoys taking ownership, solving high-impact issues, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
This is Alexander Faraday Recruitment
What You'll Do: Lead and support IT infrastructure projects across multiple global sites. Deliver high-quality technical support and solutions using Microsoft cloud-based services (Azure, M365, Intune). Collaborate with cross-functional teams to modernize legacy systems and consolidate IT environments. Act as a key contact for European technology operations, ensuring smooth service delivery and innovation. … Global Exposure – Support teams across Europe and beyond, with opportunities to travel internationally. What You Bring: Proven experience in IT support and infrastructure roles. Strong technical skills in Azure, Windows Server, M365, Intune, networking, and all round IT support Excellent communication and documentation abilities. A proactive, problem-solving mindset with a passion for continuous improvement. More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
a visible, senior support role where you’ll handle escalations, and act as a technical mentor within the business. Key skills: Strong skills across Microsoft technologies – Azure, M365, Intune, AAD, Exchange, Entra Proven Project Engineering - installs, upgrades, migrations. Proven 3rd Line support experience in a busy MSP or IT Services environment Confidence dealing with major incidents, escalations and … the technical team in client conversations and internal reviews Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems – including post-incident analysis This is a role for someone who enjoys taking ownership, solving high-impact issues, and More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
a visible, senior support role where you’ll handle escalations, and act as a technical mentor within the business. Key skills: Strong skills across Microsoft technologies – Azure, M365, Intune, AAD, Exchange, Entra Proven Project Engineering - installs, upgrades, migrations. Proven 3rd Line support experience in a busy MSP or IT Services environment Confidence dealing with major incidents, escalations and … the technical team in client conversations and internal reviews Acting as the final escalation point for complex tickets and service desk issues Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services Taking ownership of major incidents and problems – including post-incident analysis This is a role for someone who enjoys taking ownership, solving high-impact issues, and More ❯
implementations across Identity, Device, Data, and Threat: Identity/Access: Microsoft Entra ID (PIM, Conditional Access, MFA), Entra Connect/Cloud Sync, privileged access workstations. Endpoint/Device: Intune baselines, compliance/hardening, BitLocker, updates. Data Protection: Microsoft Purview (labels, DLP, Insider Risk), CUI scoping and data‑flow mapping. Threat: Microsoft Defender (Endpoint/Identity/Office/… checks. Provide requirements to platform/automation teams for multi‑tenant patterns. Required Qualifications 7+ years designing and implementing Microsoft cloud security solutions. Expertise with Microsoft Entra ID, Intune, Microsoft Defender (Endpoint/Identity/Office/Cloud), Microsoft Sentinel, Microsoft Purview, and core Azure security services. Strong documentation skills (HLD/LLD, diagrams, build guides) and executiveâ More ❯
services including the creation of user accounts and amending permissions where needed. Using remote tools such as MDM, Remote control & Chat to resolve user requests. Deploying PC’s through Windows Autopilot and Intune. Setting up and configuring Windows based PCs and laptops. What You'll Need You will have already started your journey within IT but are looking More ❯
Ilford, Essex, England, United Kingdom Hybrid / WFH Options
Reed
deployments. Azure DevOps & CI/CD Pipelines – Enable agile delivery and automation. Microsoft 365 Suite – Support collaboration tools including SharePoint, Exchange, and Teams. End User Computing (EUC) Expertise MicrosoftIntune – Manage devices securely across corporate and BYOD environments. Azure Device Management – Provision and monitor endpoints with Autopilot and Defender for Endpoint. Windows Autopilot & Endpoint Analytics – Enhance onboarding … Trust Network Access solutions (e.g., Zscaler – Advantage). Knowledge of proxy networks, Zscaler routing, and Meraki (Advantage). Experience supporting large-scale enterprise cloud environments. Advanced knowledge of MicrosoftIntune and automated deployment techniques (Advantage). More ❯
Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot (SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room experience Clear communication skills (written and verbal). Excellent time management More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nextech
resilience across core services Collaborate with vendors and internal teams to deliver improvement projects What You'll Bring Strong experience in application support and migration delivery Solid infrastructure skills - Windows Server, VMware, networking, storage Good knowledge of Azure/M365 identity & security (AAD, Intune, conditional access) Scripting/automation capability (PowerShell, CI/CD tools beneficial) Great More ❯
telephony system Uses corporate incident management system to record and track all support work Maintains accurate hardware and software records for corporate assets Essential Skill Service Now experience MS Windows 10 & 11 MS Office 365 inc OneDrive Networking imaging and PXE Boot (SCCM/Intune) Remote support tools Network patching and cabling Server room/Comms room More ❯
and software, including servers, workstations, and networking equipment. Running, patching, and terminating cabling for new hardware installations. Maintaining security and compliance across client environments with technologies such as InTune, Conditional Access, and DRaaS solutions. The right Candidate will not just be technically capable, but also confident, proactive, and a great communicator. The ideal candidate will bring a broad … mindset, and the ability to work independently when required. Essential Skills & Experience: Demonstrable experience in a Service Desk or Field Engineer role Strong understanding of IT principles and MicrosoftWindows Server/Desktop environments Excellent troubleshooting and diagnostic skills, both remote and on-site Familiarity with networking technologies: TCP/IP, Firewalls, Routing/Switching Experience with Azure Active … Directory, Backup/DRaaS technologies, and IaaS environments Strong knowledge of Intune, Conditional Access, and related security frameworks Comfortable running, patching, and terminating cabling as part of new hardware installations A current and valid UK driving license (essential) The role is predominately field based, Clients are typically around Berkshire, Hampshire and Wiltshire, there will be a company car More ❯
South West London, London, England, United Kingdom
Michael Page Technology
senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting More ❯
South West London, London, England, United Kingdom
Michael Page Technology
senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting More ❯
ensure customers remain productive. You’ll manage incidents across hardware, software, and networks, while contributing to process improvements and knowledge sharing. What you’ll do Resolve support tickets across Windows, Active Directory, networking, and peripherals via phone, remote tools, and on-site visits. Escalate issues appropriately and maintain clear communication with clients. Document solutions and create clear user and … and customer stakeholders to deliver reliable, personable service and continuous improvement. What we’re looking for Around 2+ years in IT support or service desk environments. Good knowledge of Windows OS, Active Directory, TCP/IP, and LAN/WAN fundamentals. Confident diagnosing both hardware and software issues. Strong communicator able to explain technical information clearly. Experience with ticketing … enjoy working in a supportive, hands-on environment. Desirable CompTIA A+, ITIL Foundation, Microsoft (e.g., MCSA) or similar qualifications. MSP or small-team background; exposure to Microsoft 365, Intune, or Azure. Knowledge of backup, security tools, and remote support practices. Why join? Up to £35,000 salary with a clear progression structure. Broad technical exposure across home and More ❯