New Works, Telford, Shropshire, England, United Kingdom
Cactus Search
Proven Digital Delivery Leadership – Experience leading teams to deliver transformation projects with a focus on customer experience and operational value. CX Technology Expertise – Strong understanding of customer experience platforms, workflow automation, and digital service delivery. Deep Knowledge of Amazon Connect and Zendesk – Hands-on experience with both platforms, including deployment, configuration, and integration. Able to guide teams and stakeholders on More ❯
tools such as Voyant Gathering, verifying, and analysing client data, including fact finds, policy information, and valuations Liaising with product providers and platforms to obtain information and quotes Monitoring workflow to ensure tasks are completed within service level agreements and compliance requirements Maintaining accurate and compliant client records in CRM and back-office systems, such as Intelligent Office Supporting the More ❯
excellent inter-departmental communicator Collaboration with cross functional Teams: Liaise between Account Management , Sales , and Product Teams to ensure seamless communication of client needs and requirements. Assist in the workflow testing of bespoke solutions tailored for specific client requirements. Product Enhancement: Understand and document the business rationale behind client product enhancement requests. Work with internal teams to prioritise and address More ❯
excellent inter-departmental communicator Collaboration with cross functional Teams: Liaise between Account Management , Sales , and Product Teams to ensure seamless communication of client needs and requirements. Assist in the workflow testing of bespoke solutions tailored for specific client requirements. Product Enhancement: Understand and document the business rationale behind client product enhancement requests. Work with internal teams to prioritise and address More ❯
identifying and mitigating delivery risks Act as the bridge between technology teams, vendors, and senior stakeholders, translating business requirements into actionable delivery plans Oversee ServiceNow platform initiatives, ensuring effective workflow automation, governance, and operational efficiency Drive adoption and optimisation of GCP services, ensuring cloud-first strategies deliver measurable value Champion EUC transformation programmes, enhancing end-user productivity and security while More ❯
excellent inter-departmental communicator Collaboration with cross functional Teams: Liaise between Account Management , Sales , and Product Teams to ensure seamless communication of client needs and requirements. Assist in the workflow testing of bespoke solutions tailored for specific client requirements. Product Enhancement: Understand and document the business rationale behind client product enhancement requests. Work with internal teams to prioritise and address More ❯
excellent inter-departmental communicator Collaboration with cross functional Teams: Liaise between Account Management , Sales , and Product Teams to ensure seamless communication of client needs and requirements. Assist in the workflow testing of bespoke solutions tailored for specific client requirements. Product Enhancement: Understand and document the business rationale behind client product enhancement requests. Work with internal teams to prioritise and address More ❯
london (city of london), south east england, united kingdom
kACE - A Fenics Brand
excellent inter-departmental communicator Collaboration with cross functional Teams: Liaise between Account Management , Sales , and Product Teams to ensure seamless communication of client needs and requirements. Assist in the workflow testing of bespoke solutions tailored for specific client requirements. Product Enhancement: Understand and document the business rationale behind client product enhancement requests. Work with internal teams to prioritise and address More ❯
or SCI environments within the past 5 years Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Project) Proficient in Atlassian tools, including Confluence and Jira Skilled in workflow management, communications, and business process optimization Strong background in Department of Defense (DoD) program management support Demonstrated ability to develop clear, concise, and user-focused technical documentation for diverse audiences More ❯
systems, including VLF systems. • Solid understanding of application software, operating systems, networking, and system architecture. • Experience with the full System Development Life Cycle (SDLC). • Skilled in process modeling, workflow design, and trade space analysis including MODA and set-based design. • Exceptional written and verbal communication skills, including technical presentation capabilities. • Ability to present complex technical data to diverse audiences More ❯
an accredited university Active government Top Secret Clearance or higher Prior experience in software consulting within the DoD or Intel government sector, (ideally in a ERP, CRM, BPM/Workflow, Data Integration Architecture or EAI) 15+ years of experience managing a portfolio of Agile IT projects in a delivery capacity (within the Federal government) Experience with problem identification and Business More ❯
such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems Strong understanding of workflow design , business logic, and system integrations The ability to translate business needs into scalable and practical tech solutions Excellent communication and stakeholder management skills, especially across technical and non-technical More ❯
supported commands. Conduct change management initiatives to drive adoption and understanding of performance improvement efforts. Innovation and Continuous Improvement: Utilize modern problem-solving tools and emerging technologies to enhance workflow efficiency and decision support. Research and integrate industry benchmarks and best practices to improve readiness and sustain performance improvement efforts. Program Evaluation: Assist in evaluating the maturity and adoption of More ❯
Network Monitoring Tools such as proxy, load balancing, IDS/IPS, and packet capturing tools Experience in a scripting language (e.g. Bash, Powershell, etc) and automating SOC processes/workflow Experience implementing security methodologies and SOC processes Ability to effectively work independently and as a team member Work experience with Security Operations Center (SOC) or Industry Red Team Facilitate excellent More ❯
City of London, London, United Kingdom Hybrid / WFH Options
RED Global
an operations/business process perspective To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation. Key Requirements: Essential Proven operations/business analysis experience in a professional services environment preferably recruitment Competency with Flow Charting tools preferably Visio or similar Good working knowledge of More ❯
an operations/business process perspective To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation. Key Requirements: Essential Proven operations/business analysis experience in a professional services environment preferably recruitment Competency with Flow Charting tools preferably Visio or similar Good working knowledge of More ❯
london, south east england, united kingdom Hybrid / WFH Options
RED Global
an operations/business process perspective To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation. Key Requirements: Essential Proven operations/business analysis experience in a professional services environment preferably recruitment Competency with Flow Charting tools preferably Visio or similar Good working knowledge of More ❯
slough, south east england, united kingdom Hybrid / WFH Options
RED Global
an operations/business process perspective To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation. Key Requirements: Essential Proven operations/business analysis experience in a professional services environment preferably recruitment Competency with Flow Charting tools preferably Visio or similar Good working knowledge of More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RED Global
an operations/business process perspective To maintain a library of agreed operational/business process, working practice changes arising from the project, including updated operational/business process workflow documentation. Key Requirements: Essential Proven operations/business analysis experience in a professional services environment preferably recruitment Competency with Flow Charting tools preferably Visio or similar Good working knowledge of More ❯
approval and prioritisation for initiatives. Understand existing system configuration, be responsible for impact evaluation on the ERP or other systems should configuration change. Document and maintain configuration documentation. Understand workflow capabilities, create and maintain. Day to day support and administration. Investigate, determine cause of issues, manage through to resolution. Produce functional design documentation to the standard that they can be More ❯
approval and prioritisation for initiatives. Understand existing system configuration, be responsible for impact evaluation on the ERP or other systems should configuration change. Document and maintain configuration documentation. Understand workflow capabilities, create and maintain. Day to day support and administration. Investigate, determine cause of issues, manage through to resolution. Produce functional design documentation to the standard that they can be More ❯
approval and prioritisation for initiatives. Understand existing system configuration, be responsible for impact evaluation on the ERP or other systems should configuration change. Document and maintain configuration documentation. Understand workflow capabilities, create and maintain. Day to day support and administration. Investigate, determine cause of issues, manage through to resolution. Produce functional design documentation to the standard that they can be More ❯
london (city of london), south east england, united kingdom
Catch Resource Management
approval and prioritisation for initiatives. Understand existing system configuration, be responsible for impact evaluation on the ERP or other systems should configuration change. Document and maintain configuration documentation. Understand workflow capabilities, create and maintain. Day to day support and administration. Investigate, determine cause of issues, manage through to resolution. Produce functional design documentation to the standard that they can be More ❯
approval and prioritisation for initiatives. Understand existing system configuration, be responsible for impact evaluation on the ERP or other systems should configuration change. Document and maintain configuration documentation. Understand workflow capabilities, create and maintain. Day to day support and administration. Investigate, determine cause of issues, manage through to resolution. Produce functional design documentation to the standard that they can be More ❯
accountancy firm environment Deep understanding of practice management , document management , and client onboarding systems Strong knowledge of wider platforms such as client portals , time & billing systems , finance platforms , and workflow engines Experience of working on system migrations or replacements, including data migration and change management Excellent communication and facilitation skills, with the ability to work across stakeholder levels including Partners More ❯