2 of 2 Temporary Service Delivery Jobs in Avon

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity … Provide first-line remote support, following defined processes to assist users with their ICT needs.utilise remote support tools to diagnose and resolve issues efficiently.Deliver service desk support in a busy environment, prioritising workloads to meet peak demands.Accurately update service desk software, specifically using Connectwise Manage.Showcase a strong understanding ...

South Gloucestershire Council - Office based 5 days a week - is looking for an ICT Helpdesk Technician to join a busy service desk team supporting education customers. This is a customer-facing, first-line support role, providing assistance via phone, remote tools and occasional site visits, following defined support processes … fast-moving ICT environment. What you’ll be doing Providing service desk support to education customers Delivering 1st line support via telephone, remote access and site visits Logging, updating and progressing tickets accurately using service desk software Prioritising workload to manage peak demand and meet service expectations ...