Problem Management, Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and SQL, using them for system monitoring, issue tracking, and Windows operating system readiness and upgrade planning. Support the Trust's end-user equipment, including but not limited to desktops, printers, scanners More ❯
will, as experts in their field, be expected to assist and form part of the Trust's support team. Main duties of the job Responsible for a team of SQL developers ensuring all daily targets and timescales are met Responsible for Identifying, developing and implementing both own and teams appropriate education, training and development programmes to support the implementation and … for improvement through participation in retrospectives and taking responsibility for actions in order to improve processes and ways of working. Person Specification Education Essential Qualification in the use of SQL, or relevant proven exceptional experience A degree in IT or appropriate relevant experience Desirable AS level or equivalent in computing and information and communication technology Skills Essential Ability to deliver …/Word and Powerpoint Considerable experience in the interrogation, design and maintenance of large databases and systems Extensive experience with EPUT and NHS Patient Systems Proven capability in utilising SQL scripts and SSIS packages to update databases on the server Experience of developing and maintaining supportive relationships with a range of professionals, suppliers and stakeholders (internal/external) Desirable Familiarity More ❯
