1 of 1 Temporary Service Management Jobs in Basildon

upgrading the essential IT equipment About the Role: You will report to a dedicated End User Equipment Lead, who oversees the team's technical operations and day-to-day management, including HR-related tasks such as annual leave and sickness planning. While operating as an independent function, the team is fully integrated with wider Digital Services support teams, ensuring … services. Where You'll Work: This is a cross-site role. Basildon HospitalBroomfield HospitalSouthend Hospital Main duties of the job Fully understand and advocate the use of ITIL principles Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and … used by clinicians, requiring prompt resolution in accordance with agreed SLAs. Investigate, test, and resolve issues related to applications, hardware, and operating systems. This includes identifying the impact of service issues on Trust operations and escalating appropriately, following the Trust's defined escalation policies. Conduct thorough technical analysis and research by interpreting and comparing a range of options to More ❯