1 of 1 Temporary Microsoft Jobs in Basingstoke

Liaising with 2 nd line and 3 rd party support teams to resolve calls as soon as possible Desired skills: Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange etc...) Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices … Audio visual equipment...) Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office etc) Experience of using call management software Experience of working in a service desk environment Excellent telephone manner and customer service Ability to cope under pressure Full training provided A friendly environment Onsite More ❯