1 of 1 Temporary ITSM Jobs in Bedford

IT team on a 12-month temporary contract. The successful candidate will provide first- and second-line support within a fast-paced environment, with a focus on ManageEngine IT service management tools. Key Responsibilities: Provide first- and second-line IT support via email, phone, and ticketing systems. Use ManageEngine to log, track, and resolve IT incidents and service requests. Monitor … Participate in IT projects and change management activities as needed. Requirements: Previous experience in a Service Desk or IT support role. Familiarity with ManageEngine or similar IT service management (ITSM) tools. Understanding of ITIL principles and IT support best practices. Strong troubleshooting and problem-solving skills. Excellent communication and organizational abilities. Desirable: Experience working in a corporate or multi-site … salary: £30,000 – £35,000 (pro rata). 12-month contract with potential for extension. Supportive, collaborative team culture. Opportunity to gain hands-on experience with ManageEngine and modern ITSM processes. More ❯