It First Line Support
- Hiring Organisation
- Tate
- Location
- Bedford, Bedfordshire, Cardington, United Kingdom
- Employment Type
- Temporary
- Salary
- £16.00/hour
passionate about technology and helping people solve problems? We're looking for an IT First Line Support Analyst to join a busy Service Delivery team, providing technical support to colleagues across the business. This is an excellent opportunity for someone with previous IT support experience or a recent … incidents, as well as escalating more complex issues to specialist teams when required. Key Responsibilities Provide first-line technical support via phone, email and service desk systems Troubleshoot hardware, software and connectivity issues Log and manage incidents and service requests accurately Escalate complex issues to appropriate support teams ...