1 of 1 Temporary Customer Service Jobs in Belfast

for all customers and clients and manage any queries or questions. As well as managing issues, you will be responsible for providing high-quality administrative support to the respective service area, and maintaining effective systems and procedures. Key responsibilities include: Accurately inputting, processing, and validating data within set timeframes. Supporting the analysis and monitoring of statistics and information. Assisting … users with BST application compatibility issues across devices and browsers. Preparing reports, documents, and proposals, and offering routine advice and guidance. Contributing to the development of service protocols, procedures, and systems. Delivering a consistently high standard of service to staff, customers, and suppliers. Responding to system administration requests in line with policy and procedures. Applying timely adjustments to … interfaces and communicating planned downtimes. Participating in FPL system testing cycles. Supporting the resolution of escalated issues and communicating system-related concerns to the Business Services Team Leader. Providing customer service support for non-technical application queries. What you'll need to succeed Essential- Section 1:1) A minimum of 5 GCSE's to include English Language and More ❯