Temporary Automation Testing Jobs in Berkshire

1 of 1 Temporary Automation Testing Jobs in Berkshire

Senior Customer Service Analyst

Maidenhead, Berkshire, England, United Kingdom
Techtronic Industries - Europe HQ
and sustainability. Systems & Key User Responsibilities Salesforce Service Cloud CRM : Act as key user, ensuring case management, workflows, and dashboards are aligned with business processes. Provide first-line support, testing, training, and feedback to IT for enhancements. Distributor Portal : Support portal functionality, ensuring smooth access, order tracking, and self-service capabilities for distributors. Act as liaison with Sales BUs to … and coordinating with IT on updates. Monitor system usage and adoption, championing continuous improvement and user engagement. Projects & Change Initiatives Contribute to CS strategic initiatives and digital transformation projects (automation, customer self-service, AI-assisted service). Coordinate cross-functional projects within the Supply Chain function Create project documentation, reference guides, and deliver end-user training. Analysis & Insights Conduct More ❯
Employment Type: Temporary
Salary: Competitive salary
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