1 of 1 Temporary Service Delivery Jobs in Bexley

role is central to supporting both clinical and non-clinical services in making best use of the rostering system, helping to deliver safe staffing, effective workforce planning, and improved service delivery. The post holder will act as the first point of contact for end users of the Healthroster suite of systems, managing first line support queries received via phone … s HealthRoster system (including EOL) via the dedicated HealthRoster inbox, escalating complex queries to the HealthRoster Manager. To maintain a good working knowledge of NHS terms and conditions of service, and of Trust HR policies and procedures, applying this knowledge to support system users. To assist managers in resolving queries relating to HealthRoster, including annual leave entitlements, sickness/… absence, and unsocial hours pay enhancements. To act as a key point of contact for HealthRoster system queries, responding promptly to emails and telephone calls. To support the delivery of training and guidance to staff on the use of HealthRoster version 11, adapting training materials as required to meet the needs of different audiences. To encourage and persuade managers More ❯