Lead Application Support
Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Network IT
Role: Lead Application Support (Fixed-Term: 18 Months) Location: Birmingham (Hybrid 2/3 Days In-Office) Salary: £45,000 - £55,000 A hands-on Lead Application Support professionalis sought to support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident … for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities … principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of academic or public-facing library More ❯
Employment Type: Temporary
Salary: £55,000
Posted: