a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care More ❯
You will have the opportunity to present your work and contribute to meaningful change across the organisation. As an employee with us you can benefit from: Enrolment to the NHS pension scheme Annual leave minimum 27 days, plus 8 days bank holiday pro rata Employee discounts and benefits scheme Employee assistance programme (EAP) Education and career pathways Enhanced Family friendly … on. Main duties of the job The role is an all-rounded, hands-on administration role; the postholder will need to complete onboarding and training, including an introduction to NHS clinical systems used in Primary Care and the automation tools we use. Learn about the automation lifecycle, including when and where automation adds value. Contribute to a live automation project … as more practice-based functions are centralised, improving service resilience and reducing day-to-day pressures. All employees are welcomed to take enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and who align to our organisational values of CARE. Modality Partnership is an Equal Opportunities Employer More ❯
Birmingham, West Midlands, England, United Kingdom
Oliver James
external providers to resolve incidents and maintain service standards. Identify areas for improvement and drive initiatives that enhance the way IT services are delivered. Support key healthcare platforms, including NHS systems, ensuring smooth adoption and optimal performance. Document processes and contribute to knowledge sharing across teams. What We're Looking For Solid experience in IT service delivery, preferably within healthcare. … Management (ITSM) tools such as ServiceNow or Jira. Understanding of ITIL principles is desirable. Strong problem-solving and analytical skills. Excellent communication and stakeholder engagement abilities. Previous exposure to NHS systems such as EMIS, Adastra or SystmOne is a plus. Why You'll Love This Role Make a tangible impact on healthcare IT services that support real patient care. Work More ❯