Birmingham, West Midlands, England, United Kingdom
Hays Specialist Recruitment Limited
and back-up schedule. What you'll need to succeedYou will have proven experience in IT support, ideally within an educational setting with strong knowledge of Windows OS, Office365, networking, and cloud services. You will have excellent problem-solving skills and a proactive mindset with the ability to communicate clearly with both technical and non-technical users. More ❯
be considered. Person Specification Experience Essential Strong general administrative skills and experience (at least 2-years) Keen attention to detail, with strong numeracy skills Excellent IT skills, confident using Office365 package (Outlook, Excel, PowerPoint, Teams) Experience of working in a project delivery environment Experience updating & maintaining project management documents for planning, risk, budget, and related governance Excellent written and verbal More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Construction and Property
new role In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilising the Microsoft365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object synchronisation, while ensuring exceptional customer service in a call … re looking for a skilled and customer-focused ICT professional with proven experience in providing technical support. You should have a strong working knowledge of Microsoft systems, including Microsoft365 and Active Directory, and be confident in resolving issues efficiently. Excellent communication skills and a proactive approach to customer care are essential, particularly in a busy call centre environment. More ❯