1 of 1 Temporary Technical Support Jobs in Birmingham

Our client is looking for a helpdesk support Technician, They are a very well established company based in Saltley This will be a full time Temporary – permanent role working Monday – Friday between 8.00am – 17.00pm Pay Rate From £12.99 plus per hour Depending on experience We are looking for an individual with a passion for technology and someone who is … driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices and other technical products Overview/To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures … for proper escalation of unresolved issues to the appropriate internal teams You have experience working with customers, in either “first-line” or “second-line” support Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and More ❯