2 of 2 Temporary Customer Service Jobs in Bristol

Description Motability Operations are currently recruiting for a Customer Application Solutions Team Manager to join our team in Bristol on a full-time 12-month secondment. This is an exciting opportunity to join a high-performing Customer Application Solutions Team (CAST) as a Team Manager. You'll work … closely with the CAST Team Manager to expand and develop an established team, integrating new workflows resulting from Connected Insurance initiatives, while maintaining service level agreements (SLAs) across existing operations. In this role you will: Lead and support the team of Account Managers to review applications that cannot progress ...

Responsibilities but not limited to: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders. Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring … service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure escalation of issues to system providers or Application Support Leader as appropriate. Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate. Analyse performance and make recommendations for improvements ...