Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description We are looking for an MI Analyst to join the In Life Customer Services MI Team on a 12-month FTC/Secondment. This role reports into one of the MI Manager within the Customer Services Division and is responsible for delivering management information and insight to support our departmental and company objectives. The successful individual will … example (but not limited to) Power BI, OAS, My SQL, Snowflake etc. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Working within the defined quality process to follow best practice, share knowledge, engage in workshop/peer review type activities and critically reviewing the quality … key business decisions, including visualising data to draw out insights to identify patterns, trends and outliers in a variety of data sets. You will have proven experience in using customer & operational data to drive recommendations that deliver commercial and operational gains, including manipulating large datasets, using different programming tools and analytical software. As an analyst you will be comfortable More ❯
Employment Type: Temporary, Part Time, Work From Home
need to succeed Strong administrative experience within a help desk role or facilities coordinator position is preferred. Ability to be flexible with cover and shift patterns if required. Strong customerservice background. Excellent phone manner. Detail orientated. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯
need to succeed Strong administrative experience within a help desk role or facilities coordinator position is preferred. Ability to be flexible with cover and shift patterns if required. Strong customerservice background. Excellent phone manner. Detail orientated. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯
Employment Type: Temporary
Salary: £13.00 - £19.00/hour Up to £15.85 per hour
need to succeed Strong administrative experience within a help desk role or facilities coordinator position is preferred. Ability to be flexible with cover and shift patterns if required. Strong customerservice background. Excellent phone manner. Detail orientated. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯
supervision and as part of a team to deliver work to agreed targets and standards High level of accuracy and attention to detail Proven experience of working in a customerservice environment and can demonstrate excellent interpersonal, listening skills and telephone manner Please be aware this advert will remain open until the vacancy has been filled. Interviews will More ❯