IT Support
Bristol, Avon, England, United Kingdom
Michael Page Technology
This IT Support role offers an exciting opportunity to provide technical assistance in a higher education environment. Based in Bristol, the position focuses on troubleshooting and resolving technology-related issues. Client Details This position is within a higher education organisation. Description Provide first-line IT support to staff and stakeholders, ensuring timely resolution of technical issues. … Troubleshoot hardware and software problems across various devices and systems. Assist with the installation, configuration, and maintenance of IT equipment. Respond to user inquiries via phone, email, or in person, maintaining a high level of customer service. Document and track reported issues and solutions using the organisation's ticketing system. Ensure compliance with data protection and IT security … protocols. Support the Technology department in implementing new IT initiatives and upgrades. Provide basic training and guidance to users on IT systems and tools. Profile A successful IT Support professional should have: Practical knowledge of troubleshooting common hardware and software issues. Experience using IT ticketing systems to manage support requests effectively. An understanding More ❯
Employment Type: Temporary
Salary: £12.00 - £13.00 per hour
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