2 of 2 Temporary Management Information System Jobs in Bristol

team to escalate complex issues appropriately. Assist with the setup and troubleshooting of Poly conference equipment and other AV technologies. Support access control systems like Paxton and workplace management solutions such as Condeco. Maintain accurate documentation of support activities, user interactions, and ensure the IT asset list is regularly updated and accurate Develop training material and procedures or … train users in the proper use of hardware or software. Participate in IT projects and upgrades as needed. Respect the value of information by following data protection and security. The Person: Our client is looking for someone who has the following skills and experience for this role: Solid understanding of computer hardware and software troubleshooting with the ability … to diagnose and resolve a wide range of technical issues efficiently. Familiarity with IT service management tools, preferably FreshService or similar platforms. Knowledge of Polycom or Poly conference equipment setup and troubleshooting. Awareness of access control systems like Paxton and room booking software such as Condeco is advantageous. Strong communication skills with the ability to explain technical concepts More ❯

until the end of 2025. This is 100% office based in their lovely offices in South Bristol. In this role you will be focussing on the administration and management of workflow tickets through JIRA. You will be responsible for triaging new tickets raised by internal stakeholders and clients, ensuring accurate allocation and prioritisation, and maintaining the correct ticket … play a key role in driving ticket resolution and keeping workflows moving efficiently. Responsibilities will include: Triage new tickets raised by internal stakeholders and clients, ensuring all relevant information is included. Allocate tickets to the correct teams, ensuring alignment with their capabilities and responsibilities. Collaborate with the Content Planner to allocate tickets in line with roadmap priorities and … resolved efficiently. Communicate ticket status updates and blockers to relevant parties. Identify trends or recurring issues in ticket workflows and propose solutions for process optimisation. Ensure the workflow management process evolves to meet the needs of the business and stakeholders The Person: Our client is looking for someone who has the following skills and experience: Familiarity with workflow More ❯