ICT Helpdesk Technician
- Hiring Organisation
- Adecco
- Location
- Bristol, United Kingdom
- Employment Type
- Temporary
- Salary
- £16.37/hour
resolve common technical issues related to accounts, software, hardware, and connectivity. Keep customers informed with clear and timely updates throughout the ticket lifecycle. Adapt communication styles to match the customer's technical knowledge. Escalate complex issues to the relevant technical teams or third-party suppliers. Support major incidents and service … SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. Strong problem-solving abilities and a methodical approach to issue diagnosis. Excellent written, verbal, and interpersonal communication skills. Ability to manage competing priorities while maintaining professionalism and a customer-focused approach. Why This Role? This position offers a unique opportunity ...