Customer Contact Specialist
- Hiring Organisation
- Mpeople Recruitment
- Location
- Hapton, Burnley, Lancashire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £12.71 - £14.27 per hour
resolution of device-related issues Prepare and issue customer communications in line with GDPR requirements Carry out security checks during customer calls Maintain clear communication with customers and colleagues Close and manage alerts within internal systems Provide information to support reporting for management Carry out additional tasks as requested … using IT systems, including databases and Microsoft Office Strong attention to detail and accuracy Ability to remain calm and make decisions under pressure Excellent communication skills with the ability to handle challenging situations Well organised with the ability to prioritise workloads and meet deadlines A professional, flexible, and proactive ...