IT Service Delivery Manager
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding IT service delivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with Service Delivery teams. Support infrastructure projects by partnering with PMO, Change Management, and vendors. Represent regional interests in Change … teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and people skills: Bachelor's degree in Computer Science, MIS, Business, or related field (military experience may also be considered). 5+ years of IT or business experience, including direct … engagement with customers or stakeholders. 3+ years of experience managing or coordinating global IT projects. Strong understanding of ITIL practices (certification in ITIL v4 is a plus). Excellent interpersonal, communication, and organizational skills. Comfortable working in diverse, geographically dispersed teams and managing vendor relationships. Understanding of compliance standards (e.g., GDPR) and multicultural business environments. Willingness to travel across the More ❯
Employment Type: Temporary
Salary: Salary negotiable
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