1 of 1 Temporary Social Skills Jobs in Cambridge

and priorities Monitor and improve service desk performance, ensuring SLAs and KPIs are met Support the training and professional development of your team Identify and drive improvements in processes, communication, and service delivery Build strong relationships with stakeholders across the organisation Skills & Experience Required Proven experience managing or leading a busy IT/Customer Service Desk team Strong people … leadership skills including coaching, motivating, and developing individuals Excellent communication skills and confidence engaging with stakeholders at all levels Ability to oversee service delivery and implement process improvements Within a reasonable commutable distance of Cambridge and able to work onsite a minimum of 3 days per week We are looking for someone to start within the next c2 More ❯