1 of 1 Temporary Lead Jobs in Cambridgeshire

Helpdesk Team Lead £20 per hour + holiday pay (initially temporary with the potential to go permanent)Cambridge (3 days per week) Are you an experienced Service Desk leader/Customer Service team Lead with a passion for motivating teams and driving service excellence? This is a fantastic opportunity for someone who thrives on coaching, developing people, and keeping a … busy service desk running smoothly. Previous experience as a Service Desk Team Lead/Manager is essential! Role Style and Setup This role is first and foremost about people leadership . You'll be running day-to-day operations, supporting your team's growth, and ensuring users receive a first-class service. While you don't need to be the … clear guidance, keep the team motivated, and ensure processes are followed. The position is initially offered on a temporary basis, with a strong possibility of becoming permanent. Key Responsibilities Lead and support a team of Service Desk Technicians, running regular 1-2-1s and fostering a positive, collaborative culture Act as the point of escalation for service desk queries More ❯