1 of 1 Temporary Project Management Jobs in Camden

desk and patch panel to switch level Support print services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically … agreed SLAs Represent the Council with awareness of Diversity and Accessibility requirements Essential Requirements Technical Skills: Microsoft 365 experience - Advanced knowledge essential Microsoft Intune operational knowledge - Essential for device management Printer support experience - Including troubleshooting and supplier liaison Windows 10/11 configuration and troubleshooting Network administration and troubleshooting (TCP/IP, WAN/LAN/Wi-Fi) Remote … Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to More ❯