infrastructure and security requirements for customers, handling a variety of complex issues, ensuring system availability, and maintaining security standards across various platforms. This role would suit someone with a degree or qualification in Cybersecurity, who has some experience within a Service Desk Environment. Location: Cardiff What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs … projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree in computer science, Information Technology, or a related field. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem More ❯
infrastructure and security requirements for customers, handling a variety of complex issues, ensuring system availability, and maintaining security standards across various platforms. This role would suit someone with a degree or qualification in Cybersecurity, who has some experience within a Service Desk Environment. Location: Cardiff What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs … projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree in computer science, Information Technology, or a related field. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem More ❯
infrastructure and security requirements for customers, handling a variety of complex issues, ensuring system availability, and maintaining security standards across various platforms. This role would suit someone with a degree or qualification in Cybersecurity, who has some experience within a Service Desk Environment. Location: Cardiff What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs … projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree in computer science, Information Technology, or a related field. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem More ❯
