1 to 1 of 1 Temporary TCP/IP Jobs in the City of London

its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face-to-face meetings as necessary and / or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest … that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: 4+ years in a Technical / Service role in software, telecommunications or in customer service, call / contact centre and / or service delivery. Demonstrated technical … problem-solving proficiency. Excellent analytic and advanced troubleshooting skills with end-users / customers Excellent customer service and communication skills, both verbal and written Working technical knowledge of contact centre software / design / functionality Implementation: broad skills in both technology & analysis; experience in more »