2 of 2 Temporary Service Management Jobs in County Antrim

line IT technical support by resolving a range of IT issues supporting staff, students, and visitors. Responsible for troubleshooting and solving escalated issues and will promptly action incidents and service requests assigned via our IT Service Management tool, ensuring appropriate updates and call management is prioritised. Essential Criteria 2nd line support experience Experience working with IT … Service management tools Technical support experience If you meet the above criteria, then I would like to hear from you asap. Please contact Niall Lennon on for a confidential discussion. More ❯

are excited to offer an opportunity for a dedicated IT Systems Officer to join our clients experienced IT team. The successful candidate will ensure all areas related to IT service provision are operating efficiently and effectively. Lead IT systems and application L1 & L2 support and assist with L3 support to approx. 100 users who are working in a hybrid … pattern Responsibilities: Endpoint Management/Desktop Support. We require you to lead with end-user support and, OS, application, and hardware maintenance for staff endpoint devices. Take lead on the migration of Windows 10 to Windows 11 across the organisation. IT Security Implementation and Compliance. Vulnerability scanning and patch management across the IT estate using tools such as … Strategy targets. There will also be a need to review tickets created by our Managed SOC and respond to investigate and close incidents in our SIEM. IT Operations and Service Management. Through the term of this contract take the lead with some tasks for IT Infrastructure management, such as Hardware Refresh, Backup Systems, Server Administration, Capacity Monitoring. Helpdesk More ❯