1st Line Support - IT Service Desk Agent
Moor Row, Cumbria, North West, United Kingdom
Manpower
Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure. Team Working: Makes solid More ❯
Employment Type: Temporary
Salary: Up to £12.60 per hour
Posted: