Business Analyst (ITSM – Service Desk)
- Hiring Organisation
- Air IT Ltd
- Location
- NG10, Long Eaton, Derbyshire, Sandiacre, United Kingdom
- Employment Type
- Temporary
operational efficiency. Required Skills & Experience Must have 5+ years’ experience as a Business Analyst, within ITSM and Service Desk environments. Strong understanding of ITIL principles. Experience with ConnectWise and ITSM platforms. Familiarity with automation platforms (e.g. Rewst, Power Automate) and self-service tools. Highly proficient in analysing data and identifying ...