customer satisfaction. * Take ownership of customer issues and follow through to resolution. What We're Looking For * Previous experience in customer service or sales (inbound or outbound). * Strong communicationskills and a confident, friendly telephone manner. * Ability to work in a high-volume call environment. * A proactive attitude and willingness to get involved. * Excellent attention to detail and More ❯
in a secondary school setting. Demonstrate a strong subject knowledge and a commitment to student success. Be adaptable, proactive, and ready to contribute to a thriving department. Possess excellent communication and organisational skills. Why Join Us? A supportive school environment with a commitment to professional development. Access to resources and training through Empowering Learning. Opportunity to make a meaningful impact More ❯
agile ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog refinement. Provide day-to-day delivery support, helping to unblock issues and maintain momentum across multiple workstreams. Bridge communication between contractors, technical colleagues, and non-technical stakeholders, ensuring clarity and alignment. Coach and enable teams to adopt agile best practices and foster a culture of continuous improvement. Support delivery … Ideal Candidate Profile: Proven experience in agile delivery roles (e.g., Scrum Master, Agile Coach, Delivery Manager). Strong understanding of agile methodologies and tools (e.g., Jira, Confluence). Excellent communication and stakeholder management skills. Comfortable working in technically complex environments with multiple contractors and delivery partners. Experience in public sector or healthcare data projects is a plus but not essential. More ❯
