Service Desk Technician
Bournemouth, Dorset, South West, United Kingdom
Bond Williams Limited
1st Line IT Service Desk Technician - Temporary - Bournemouth - £13.19 ph Are you tech-savvy, customer-focused, and passionate about delivering high-quality IT support? Are you available immediately? If yes, then read on to discover what's on offer! Our client is looking for a Service Desk Technician … Key Responsibilities: Act as the first point of contact for all IT-related enquiries and support requests from internal users Deliver, support, and promote Service Desk processes aligned with the ITIL framework Manage and maintain the Service Desk system, including accurate call logging, technical note taking, and user … equipment for new users Offer on-site IT support for internal events, such as meetings and presentations Promote and encourage the use of self-service tools, including knowledge base articles and user guides Contribute to the creation and maintenance of documentation for repeat technical issues and support resources Collaborate More ❯
Employment Type: Temporary
Salary: Up to £13.19 per hour
Posted: