Senior Desktop Support Technician
Mansfield, Nottinghamshire, United Kingdom
TurnerFox Recruitment
deployments. Infrastructure Security: Support risk-based patching, mitigate vulnerabilities, and maintain high standards of infrastructure integrity and availability. Incident & Change Management: Handle support and change requests, prioritising based on business impact and maintaining clear communication with users. Knowledge Base & Documentation: Create and maintain accurate technical documentation to support efficient first- and second-line fix capabilities. Compliance & Best Practice: Work … ability to maintain the confidentiality, integrity, and availability (CIA) of IT infrastructure, including risk-based patching and mitigation of vulnerabilities. Experience managing support and change tickets, prioritising incidents by business impact, escalating as necessary, and maintaining clear communication with users. Ability to author, maintain, and review technical knowledge articles and support documentation to maximise first- and second-line fix … rates. Familiarity with IT compliance standards, business continuity planning (BCP), disaster recovery (DR), and industry best practices. Must be available on a temporary basis Don't miss out apply today!! Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or More ❯
Employment Type: Contract, Temporary
Salary: £200 - £250/day
Posted: