2 of 2 Temporary Case Management Jobs in the East Midlands

Liaise with internal teams including technical and operations departments to resolve complex cases Capture customer feedback and identify recurring trends or issues Produce clear case notes, updates, and reports for customers and internal stakeholders Key Requirements Previous experience within customer support, after-sales, or service desk environments Strong experience … using CRM platforms and ticket/case management systems Proven troubleshooting and problem-solving skills within a customer-facing setting Excellent written and verbal communication skills Experience handling complaints and de-escalating difficult situations professionally Strong organisational and time management abilities within a fast-paced environment High ...

Cleansing (Temporary/Contract)We are currently seeking a detail-oriented individual to support our team with data cleansing across our Employee Relations (ER) case management system and Workday people system.Key Responsibilities: Reviewing and cleansing data within ER and Workday systemsIdentifying inconsistencies, duplicates, and inaccuraciesEnsuring data is accurate … date, and aligned across systemsSupporting general administrative tasks related to data management Role Details: Full-time hours: Monday to Friday, 9:00am – 5:00pmHybrid working: 50% office-basedTemporary/contract position About You: Strong attention to detail and accuracyPrevious experience with HR systems or data administration is desirableComfortable working ...