4 of 4 Temporary Customer Service Jobs in the East Midlands

1. Lead the end-to-end delivery of the Economy & Funding Team Customer Relationship Management (CRM) system in accordance with agreed project governance, scope and objectives. 2. Develop and maintain detailed project plans, timelines, and documentation to ensure delivery within agreed timescales, budgets and quality standards. 3. Act as primary liaison between the ICT team, Economy and Funding Manager … and end users to ensure clear communication and coordinated delivery of project activities. 4. Gather, analyse, and document CRM requirements in collaboration with service users to ensure the CRM system meets operational and customer service needs. 5. Coordinate and oversee system configuration, testing, and quality assurance activities to ensure functionality aligns with specified requirements. 6. Manage change … alignment, transparency, and support from the key stakeholders. 9. Monitor and report on project progress, risks, and issues, providing regular updates to management. 10. Work collaboratively with the ICT service to ensure integration of the CRM system with existing digital platforms and business systems. 11. Support the transition from project delivery to business-as-usual operations, ensuring appropriate handover More ❯

1. Lead the end-to-end delivery of the Economy & Funding Team Customer Relationship Management (CRM) system in accordance with agreed project governance, scope and objectives. 2. Develop and maintain detailed project plans, timelines, and documentation to ensure delivery within agreed timescales, budgets and quality standards. 3. Act as primary liaison between the ICT team, Economy and Funding Manager … and end users to ensure clear communication and coordinated delivery of project activities. 4. Gather, analyse, and document CRM requirements in collaboration with service users to ensure the CRM system meets operational and customer service needs. 5. Coordinate and oversee system configuration, testing, and quality assurance activities to ensure functionality aligns with specified requirements. 6. Manage change … alignment, transparency, and support from the key stakeholders. 9. Monitor and report on project progress, risks, and issues, providing regular updates to management. 10. Work collaboratively with the ICT service to ensure integration of the CRM system with existing digital platforms and business systems. 11. Support the transition from project delivery to business-as-usual operations, ensuring appropriate handover More ❯

needs. The role requires analytical skills and the ability to guide and advise on business intelligence and information management. We are seeking excellent communication skills and a focus on customer service is essential, as are an aptitude for problem solving and attention to detail. Previous experience of assessing information and data from multiple sources and determining the integrity … Reliable, approachable and able to demonstrate empathy and an open communication style to all colleagues Discreet, confidential and able to concentrate in a busy work environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northamptonshire Healthcare Foundation Trust Address St Mary's Hospital London Road Kettering NN15 7PW Employer's website https://www.nhft.nhs.uk/ More ❯

Our client can offer further career development and exceptional training opportunities. Duties will include. Managing and maintaining large data sets and identifying missing or erroneous data flows Providing excellent customer service via email Working closely with other departments to ensure optimal performance and fluid workflow Maintaining positive internal and external stakeholder relationships Working with suppliers to gather customer More ❯