seeking excellent communication skills and a focus on customer service is essential, as are an aptitude for problem solving and attention to detail. Previous experience of assessing information and data from multiple sources and determining the integrity of the data would be essential. The team have a technical ambition to be using visualisation tools in the future; however … trust. You will be a critical member of a small team working in a busy fast pace environment supporting colleagues to articulate their information requirements and advising on how data can be used to support business processes and decision making. Main duties of the job The post holder will demonstrate the ability to: - prioritise, plan, and manage time effectively … located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document. Person Specification Knowledge and Experience Essential Experience of data collection, analysis and report presentation Specialist technical skills - Microsoft packages, in particular Excel using filters, creating pivot tables, lookups and formulas Knowledge of data protection and dataMore ❯
CRM) system in accordance with agreed project governance, scope and objectives. 2. Develop and maintain detailed project plans, timelines, and documentation to ensure delivery within agreed timescales, budgets and quality standards. 3. Act as primary liaison between the ICT team, Economy and Funding Manager and end users to ensure clear communication and coordinated delivery of project activities. 4. Gather … analyse, and document CRM requirements in collaboration with service users to ensure the CRM system meets operational and customer service needs. 5. Coordinate and oversee system configuration, testing, and quality assurance activities to ensure functionality aligns with specified requirements. 6. Manage change control processes, assessing and approving system or process changes in line with project governance and risk management … project delivery to business-as-usual operations, ensuring appropriate handover, documentation and post implementation review. 12. Promote a culture of continuous improvement by identifying opportunities to enhance customer experience, dataquality, and service efficiency through effective CRM use. More ❯
Grimsby, North East Lincolnshire, Lincolnshire, United Kingdom
Humber Recruitment
CRM) system in accordance with agreed project governance, scope and objectives. 2. Develop and maintain detailed project plans, timelines, and documentation to ensure delivery within agreed timescales, budgets and quality standards. 3. Act as primary liaison between the ICT team, Economy and Funding Manager and end users to ensure clear communication and coordinated delivery of project activities. 4. Gather … analyse, and document CRM requirements in collaboration with service users to ensure the CRM system meets operational and customer service needs. 5. Coordinate and oversee system configuration, testing, and quality assurance activities to ensure functionality aligns with specified requirements. 6. Manage change control processes, assessing and approving system or process changes in line with project governance and risk management … project delivery to business-as-usual operations, ensuring appropriate handover, documentation and post implementation review. 12. Promote a culture of continuous improvement by identifying opportunities to enhance customer experience, dataquality, and service efficiency through effective CRM use. More ❯