Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role, you will be responsible for: 2. leading our design community … for developing, providing, and supporting complex solutions within the HRA's portfolio of national information systems for health research. Main duties of the job The service and interaction design lead will: Demonstrate excellent communication skills, influencing across multiple groups of people including suppliers, external partners, and senior internal stakeholders, you will form a deep understanding of user and organisational needs. … Lead internal and external activities within the design specialism to develop and convey complex concepts. Engage with stakeholders to facilitate and foster collaborative approaches to prioritising service and interaction design requirements of users and partners. Lead a proactive approach to our alignment with the Government Service Standard and work with user centred design colleagues to constantly improve the design of More ❯
Job summary In this role you will lead the user research community in the HRA's journey to develop its digital services. The Digital Directorate is modernising and transforming the business, ensuring the user is at the heart of everything; including the delivery of business solutions using agile methods in a continuous delivery environment. You will be an active leader … UI design, user testing tools, methods and standards to technical/non-technical stakeholders. Evaluate research and design proposals from suppliers and make recommendations. Work across multiple services and lead User Centred Design (UCD) professionals to set direction. Interpret strategy and translate emerging trends which might impact or benefit the organisation. Draw together and present reasonable conclusions from a wide … the user research function within the UCD team. Support the user research team to maintain focus on delivery, whilst instilling the importance of professional development and learning. Coach and lead teams in UCD principles. Onboard new staff within the team. About us As a flexible working friendly organisation, we want to be sure that you can work in a way More ❯
forward-thinking team at Navigo as our new Information Governance Compliance Lead. This vital role has opened to strengthen our focus on data protection, compliance and integrity. You will lead IG assurance activities, oversee policies and audits, and work with national partners to meet evolving legal standards. You will thrive in a collaborative, supportive team that values autonomy, impact and … innovation while making a difference in mental health services. Main duties of the job As the Information Governance Compliance Lead, you will play a key role in safeguarding data integrity and ensuring our organisation meets national information governance standards. With 2026 marking our first year of compliance with the new Cyber Assessment Framework (CAF), you will lead preparations and ensure More ❯
