South Killingholme, Lincolnshire, Habrough, United Kingdom
List Recruitment
including material requisitions and documentation. Support with backlog management, PPM updates, and general SAP housekeeping. Assist with managing and organising technical documentation. What We’re Looking For: Proficiency with Microsoft365 , especially Excel and Power BI . Experience in data analysis , including data modelling and visualisation. Working knowledge of SAP is highly desirable. Strong organisational skills and More ❯
while ensuring excellent customer service. Key Responsibilities Take ownership of support requests and incidents, troubleshooting and resolving issues related to hardware, software, and operating systems (Windows 10/11, M365, etc.). Support first-line colleagues by providing escalation support and technical advice. Maintain and update asset management records. Create support documentation and deliver user training. Assist with council projects … as required. The ideal candidate will have: At least 4 years' experience** in an IT support role, preferably within local government. Strong technical knowledge of Windows 10/11, M365, Intune, Autopilot, SharePoint, and Citrix/Virtual Desktops. Experience using IT Ticket Systems (ITSM). Excellent customer service skills and the ability to communicate effectively with diverse audiences. Practical troubleshooting More ❯