IT Service Desk Manager-Inside IR35
- Hiring Organisation
- Reed
- Location
- East Molesey, Surrey, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £300 per day, Negotiable
seeking an experienced Service Desk Manager to lead and modernise a busy IT support function within a charity environment. This role will focus on driving the transition to a more structured, first-line support model, improving processes, and supporting the rollout and optimisation of the Halo … hybrid environment with legacy and finance applications across cloud and on-premise) Retail and ticketing systems Mix of in-house and third-party supported services Skills & Experience Proven experience managing a Service Desk or IT support function Strong understanding of ITIL principles and service management best practices ...