1st Line IT Support Officer
- Hiring Organisation
- Adecco
- Location
- East Sussex, United Kingdom
- Employment Type
- Temporary
- Salary
- £17.13 - £22.19/hour
Officer to join the IT & Digital Customer and Partnerships team. In this customer-focused role, you will provide application and service support for Management Information Systems used by schools and other supported customers, ensuring a high-quality experience from initial contact through to resolution. This … expectations, and delivering exceptional service in a fast-paced environment. Key Responsibilities Provide first-line support for customers via telephone, email and service management tools. Log, investigate and resolve incidents and service requests wherever possible. Escalate complex issues to internal teams or third-party providers as required. Deliver ...