IT Service Desk Team Lead
- Hiring Organisation
- BUUK Infrastructure
- Location
- Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
- Employment Type
- Temporary, Work From Home
aspects of the role. Any other duties as required by the IT Service Support Manager. Qualifications IT related Degree or equivalent. CompTIA A+, Network+, Security + or equivalent. ITIL Foundation. Leadership or management training or certification. Experience/Knowledge Managing others to complete a goal whilst enabling success. … those contacting Service Desk and working behind it. Ability to support Microsoft & Linux operating systems, networks, Active Directory and Exchange. Desirable Project management certification such as PRINCE2, APM or other. Experience in managing projects to completion using framework. Experience managing ITSM packages. Service Desk Plus beneficial. Experience managing ...