4 of 4 Temporary Customer Experience Jobs in the East of England

between Trust sites across Essex resolving incidents, undertaking service requests, completing changes and assisting in any equipment refresh programs inline with business agreed SLA's. As this is a customer facing role it is essential for the successful candidate to have excellent communication skills and have significant relevant experience of working within an IT Service Delivery team. Main … as part of the role, using technical abilities to ensure calls are resolved quickly or escalated to the appropriate team or specialist. This applies to both technical issues and customer complaints. Plan and organise day to day activities around managing work queues and priorities. There is likely to be times where planned work will need to be adjusted due … including; Season Ticket Loans NHS discounts for staff Excellent Training facilities and opportunities Buying and Selling annual leave scheme The opportunity to work bank shifts and expand knowledge and experience in other areas Salary Sacrifice schemes including lease cars and Cycle to Work Day One Flexible Employer The Trust supports and actively encourages flexible working for all employees. We More ❯

Take advantage of our kitchen/canteen, making breaks enjoyable and convenient. Key Responsibilities: As a Service Desk Analyst, you will: Present a professional image to ensure a positive customer experience throughout their journey. Communicate clearly and transparently to keep customers informed about their situations. Adhere to all policies and procedures to deliver compliant customer outcomes. Challenge … existing processes to enhance the customer experience and suggest improvements. Manage incidents for vulnerable customers, providing the most appropriate support. Record and resolve customer complaints effectively, striving for first-time resolution. Report any breaches of operational processes and policies. utilise various tools to maintain contact with customers, achieving favourable outcomes. Apply effective questioning techniques to understand customer … Strong multi-tasking abilities with great attention to detail. Who We're Looking For: We want enthusiastic individuals who are committed to delivering outstanding service. If you possess a customer-centric mindset, we would love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The More ❯

Take advantage of our kitchen/canteen, making breaks enjoyable and convenient. Key Responsibilities: As a Service Desk Analyst, you will: Present a professional image to ensure a positive customer experience throughout their journey. Communicate clearly and transparently to keep customers informed about their situations. Adhere to all policies and procedures to deliver compliant customer outcomes. Challenge … existing processes to enhance the customer experience and suggest improvements. Manage incidents for vulnerable customers, providing the most appropriate support. Record and resolve customer complaints effectively, striving for first-time resolution. Report any breaches of operational processes and policies. utilise various tools to maintain contact with customers, achieving favourable outcomes. Apply effective questioning techniques to understand customer … great attention to detail. Who We're Looking For: We want enthusiastic individuals who are committed to delivering outstanding service. If you are fluent in Spanish and possess a customer-centric mindset, we would love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The More ❯

of a Public Sector Organisation in Norwich. This is fixed term project role that would be perfect for a skilled developer to aid in the creation of a new customer experience platform. Proven experience in a commercial software environment is essential for this role and previous public sector experience will benefit your application. In his role … system. You will collaborate with stakeholders to ensure a high level of functionality is achieved and resolve issues that could affect the project lifecycle. Key Skills Requirements include: Proven experience of integration technologies including REST API’s Ensure all integration solutions support automation, data flow and customer experience Comply with data protection and GDPR accessibility standards Collaborate More ❯