13 of 13 Temporary Customer Service Jobs in the East of England

Job summary The Service Desk is the single point of contact for all ICT related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact on the Trust within agreed service levels and clinical/business priorities. The Service Desk also … provides a mechanism for users to request and receive pre-defined; pre-authorised standard services, for example, new starters, new hardware requests, and/or new software requests. The Service Desk Supervisor will be part of the Service Desk Team working as deputy to the Service Desk Manager by line managing members of the team, training new … starters and ensuring quality of the team's work; as well as assisting in the duties of the Service Desk Analysts. Main duties of the job The primary duties of the role are to: Line manage approximately half of the department's ICT Service Desk Analysts Provide training and mentorship to new starters within the team Lead on More ❯

extremely busy and growing team on a temporary basis for at least the rest of the year. In this role you'll be the first point of contact for customer support queries - raising tickets, looking into issues and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … attention to detail What We're Looking For: Experience using ticketing systems . Strong IT skills with a quick grasp of new systems and processes. Previous experience in any customer service, helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with More ❯

extremely busy and growing team on a temporary basis for at least the rest of the year. In this role you'll be the first point of contact for customer support queries - raising tickets, looking into issues and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … attention to detail What We're Looking For: Experience using ticketing systems . Strong IT skills with a quick grasp of new systems and processes. Previous experience in any customer service, helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with More ❯

The role: We are seeking an experienced and highly organised Technical Support Analyst to join the Digital (IT) team at the East of England Ambulance Service NHS Trust. This role focuses on second-line IT support with a strong emphasis on managing the full life cycle of IT hardware assets across the Trust. From maintaining the Configuration Management Database … CMDB) to coordinating repairs, disposals, and configuration, you will ensure the Trust's IT infrastructure operates efficiently. You will be part of a team that delivers excellent customer service, supports technical troubleshooting, and develops asset management processes to improve service and minimise loss. This role involves travel between sites when required. Key Responsibilities: Maintain and update the More ❯

The role is 5 days a week on site (no home working) Purpose of the Role Deskside is responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and … departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer facing skills and telephone manner Answers to queries and fulfil requests via phone, email and face to face in a timely manner. Supporting both on-site and field-based staff. Supporting project work. Duties & Responsibilities Management of stock Issuing of hardware and … answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop More ❯

all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? £28k salary 26 days annual leave (Plus the option to buy additional More ❯

all technical support queries-diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with any form of IT support related experience, this could be helpdesk, tech support, engineering etc. In … point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting as a point of contact to support service … systems and processes. Previous experience in a helpdesk, technical, or IT/engineering support role. Excellent communication skills - both written and verbal. Attention to detail and time management. A customer-focused mindset with the ability to multitask. Commercial awareness and the ability to think critically. Why Join? £28k salary 26 days annual leave (Plus the option to buy additional More ❯

paid weekly, every Friday. We are recruiting immediately for this role and looking to get someone started asap. What to expect day to day? Data Analysis - Understanding and adjusting customer data, highlighting issues, managing solutions for both the shorter and longer term. Data Maintenance - Ensuring data quality is maintained to the top level. Problem Solving - Looking into all human … staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support. More ❯

paid weekly, every Friday. We are recruiting immediately for this role and looking to get someone started asap. What to expect day to day? Data Analysis - Understanding and adjusting customer data, highlighting issues, managing solutions for both the shorter and longer term. Data Maintenance - Ensuring data quality is maintained to the top level. Problem Solving - Looking into all human … staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support. More ❯

related to FPGA tools and infrastructure. Communication Skills: Excellent verbal and written communication skills to effectively convey technical information to diverse audiences, including end-users, IT teams, and vendors. Customer Service Skills: Ability to provide helpful, patient, and effective support to users, even under pressure. Organizational & Process Knowledge Technical Documentation: Proven ability to create and maintain clear, concise More ❯

with web data input to external website and other sites Support project file maintenance Manage fulfil print and laminate requests Provide administrative support to help reduce the backlog of service requests (ticketing system) Ideally you will have experience in customer service as some team facing skills will be required. Strong written and verbal skills Good organisational skills More ❯

you full support for you to succeed in your role! First Call Contract Services are an employer of choice for candidates from many backgrounds, such as delivery driver, warehouse, customer service, support worker, retail associate, cleaner and many more. Why work with First Call? Working with First Call Contract Services gives you many additional benefits! Money saving offers More ❯

clear feedback provided to internal teams and external stakeholders. Escalate unresolved or high-priority issues to second-level support or relevant technical management, ensuring timely resolution in line with service expectations. Provide additional technical support to Service Zone Managers and Key Accounts where required. Automotive Technical Support Required Skills & Experience: Advanced technical knowledge of commercial vehicles, including both … motor vehicle industry, ideally with a manufacturer or importer. Engineering qualification or equivalent relevant experience. Strong team player with a proactive approach and a focus on delivering high-quality customer service. High level of computer literacy, including proficiency in Microsoft Excel and PowerPoint. Key Competencies: Excellent written and verbal communication skills. Proactive, assertive, and capable of working independently under More ❯