Band 4 - Patient Portal Compliance & Experience Support Officer
St Albans, United Kingdom
West Hertfordshire Teaching Hospitals NHS Trust
waiting list initiative and video consultation functionality, provide actionable feedback and for ensuring that the Patient Portal meets all security and regulatory compliance requirements, including GDPR, HIPAA, and other healthcare-specific regulations This role focuses on improving user interface (UI) and user experience (UX). This role will support the enablement of proxy for paediatric parents/guardians and … building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent … and direct assistance to guide patients through new functionalities. Work with other internal teams, including the IT and IG departments to ensure the Patient Portal complies with all relevant healthcare regulations (e.g., GDPR, HIPAA). Regularly review the portals security infrastructure and implement improvements as necessary and maintain a secure environment for patient data. Work alongside the OPD ERS More ❯
Employment Type: Secondment
Salary: £28860.00 - £31671.00 a year
Posted: