Band 4 - Patient Portal Compliance & Experience Support Officer
St Albans, United Kingdom
West Hertfordshire Teaching Hospitals NHS Trust
features like the waiting list initiative and video consultation functionality, provide actionable feedback and for ensuring that the Patient Portal meets all security and regulatory compliance requirements, including GDPR, HIPAA, and other healthcare-specific regulations This role focuses on improving user interface (UI) and user experience (UX). This role will support the enablement of proxy for paediatric parents/… guide patients through new functionalities. Work with other internal teams, including the IT and IG departments to ensure the Patient Portal complies with all relevant healthcare regulations (e.g., GDPR, HIPAA). Regularly review the portals security infrastructure and implement improvements as necessary and maintain a secure environment for patient data. Work alongside the OPD ERS & Applications Manager and the OPD More ❯
Employment Type: Secondment
Salary: £28860.00 - £31671.00 a year
Posted: