Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
and reassign them via agreed escalation paths as required. • Supporting JVs that are utilising BAM UK& I services. • Poly Video Conferencing via Teams Provisioning • Building laptops using Autopilot • Previous ITSM experience • Print devices, Uniflow, scanning • Strong network fundamentals including VPN troubleshooting. • Azure Entra ID/Active Directory Administration • Intune Administration • Knowledge Management creation and maintenance • Remote Control Tools • Server Fundamentals More ❯
TECHNICAL SKILLS: Ability to use internal systems in relation to the role Knowledge of Automatic Call Distributor ACD telephone system Active Directory management/administration/maintenance Richmond ITServiceManagement System knowledge/experience ITIL awareness Person Specification Customer Service Essential Must Demonstrate good customer service skills Service Desk Experience Essential Relevant Experience Qualifications Essential Relevant Qualifications Driving Licence More ❯
on this exciting role, please refer to the attached job description. We look forward to your application! Person Specification Experience Essential Extensive previous experience of working in an ITservicemanagement environment IT Department Background either Desktop support/deployment or Service Desk Support. Desirable NHS experience Qualifications Essential Comptia + or equivalent Computer Science degree qualification or equivalent level More ❯
Job type: 3 month rolling contract Reverse Line Operative - Will be responsible for receipt of devices back into site from the field and repair vendors processing using SAP and ITSM to ensure the devices follow the correct path to Engineers, stock or return to repair vendors. Will also be needed to process warranty returns to vendors. Will need to liaise More ❯