County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being localgovernment owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied More ❯
Pitsea, Basildon, Essex, England, United Kingdom Hybrid / WFH Options
Reed
Complaints Handlers to manage a significant backlog of complaints. This role requires excellent communication skills and the ability to handle difficult conversations effectively. Candidates with a background in localauthority and housing sectors are preferred. This position involves initial training and requires presence in the office for certain days. Day-to-day of the role: Efficiently manage … maintain complaint records accurately. Work at a fast pace to meet deadlines and manage multiple cases simultaneously. Required Skills & Qualifications: Proven experience in complaint handling, preferably in the localauthority or housing sector. Strong communication skills and the ability to engage in difficult conversations. Proficient in IT and CRM systems. Ability to work effectively both independently and More ❯