Cambridge University Hospital NHS Foundation Trust
partners to deliver impactful initiatives. You will be responsible for planning, executing, and managing multiple projects, ensuring alignment with the Trust's transformation goals. This includes overseeing risk management, stakeholder engagement, financial oversight, and quality assurance, while embedding best practices in data governance and project management. We are looking for a highly motivated, proactive individual with strong project … management skills, the ability to navigate complex challenges, a passion for innovation in healthcare and a desire to collaborate with diverse teams across the NHS, academia and industry. About us Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds … sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed More ❯
incidents and complaints Initial investigation of incidents Closing Incidents and Customer Service Requests once agreement with the individual Test results are to be provided via various (LIMS) Laboratory Managementinformationsystems Where possible customer service desk staff should provide the appropriate information to callers seeking clinical advice or test information as requested … to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to … Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate More ❯
primary focus will be on providing technical assistance, maintaining tool functionality, managing software licenses, and contributing to the strategic roadmap for our FPGA infrastructure. Responsibilities: Tool Maintenance & Version Management Manage the software versioning schedule for all FPGA toolsets. Generate comprehensive discovery and installation documentation for the different FPGA tools. Coordinate application upgrades through the company's certification, packaging … and acceptance testing processes. Perform regular application maintenance, including installing updates, patches, and debugging procedures to optimize performance. License Management & Procurement Monitor trends in FPGA tool license usage and develop action plans based on current and future demands. Proactively propose license procurement and vendor remixes to stay ahead of future company and project needs. Execute license demands through … effective communication with tool vendors and adherence to company procurement processes. IT Hardware & Software Coordination Act as the primary liaison between end-users and the company's InformationManagement Teams/Software Vendors for all IT hardware and software issues related to FPGA tools. Diagnose and resolve technical issues reported by users or identified through monitoring More ❯
Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ … s main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all … and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL More ❯
SLA's. Taking a flexible approach to meet client expectations and contractual KPIs with both on-site and remote support methods. To provide and receive complex or sensitive information and escalations from junior colleagues as part of the role, using technical abilities to ensure calls are resolved quickly or escalated to the appropriate team or specialist. This applies … act independently within appropriate policies, procedures and guidelines, deciding when it is necessary to refer to their manager. The role will be responsible for the correct and appropriate management and resolution of calls assigned to them. Clearly defined targets and objectives will be managed through regular 1:1s and reviews As the role is mobile, you must have … the organisation. The Trusts Digital operations department manages and provides support for approximately 8500 end user devices and over 8400 users across 85 sites in Essex. For further information please refer to the job description and person specification. Person Specification Qualifications Essential Computer Science degree qualification or equivalent level of knowledge and expertise gained through experience. 2x MCP More ❯
Job summary EPUT and MSEFT are embarking on the implementation of a UK first of type Unified Electronic Patient Record (UEPR) system that spans Acute, Mental Health and Community services. The new system will be delivered through the Nova Programme, alongside our commercial partners for this significant transformative journey. At the heart of our ambitious programme is a … and be responsible for the management of the data within the respective systems. The post holder is responsible for achieving the KPI's identified for the Patient System Development Team. The post holder is responsible for working closely with internal and external customers across a variety of levels, as well as external suppliers, as appropriate. The post … Communicate highly detailed Technical information using highest level interpersonal skills to overcome barriers to understanding and acceptance. Overcoming barriers to communication due to working remotely from technical system suppliers. Working closely with colleagues to identify and implement the most appropriate solutions to problems. Actively partaking in the sharing of technical knowledge and best practice within the department More ❯
Stanstead Abbotts, Ware, Hertfordshire, England, United Kingdom
Room At The Top Recruitment
rate of £12.21 per hour, plus holiday pay (permanent salary £25,396.80) The successful candidate will be required to administer the day to day contracts administration of the service system software database, engineer work load, client systems operation, and customer contracts. You will be responsible for ensuring that your contracts operate within the clients operational requirements at all times … instructions to manage and maintain a certain facility or property. It is created by compiling data from many different sources. Responsibilities: Answering queries from clients, residents, engineers and management Meeting deadlines – individual calls, appointments, reports, invoicing Using client IT systems, keeping them up to date and compliant Communicating with customers, management and engineers Report writing – both … and ensuring monthly/annual compliance is achieved Assisting with the day to day administration of contracts, emails, typing letters, filing, making appointments and follow on appointments, correlating information as per the contract mangers instructions. Using Client and internal IT systems and ensuring both are kept up to date in line with contract requirements Essential Criteria Excellent working More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
salary the role would pay as a starting point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting … as a point of contact to support service users and engineers reporting issues, requesting information, access, or other services Directing tickets to the correct department Create and maintain great relationship with maintenance vendors to support the maintenance SLAs Updating and sending out daily reports Managing planned downtime list Updating documentation throughout the day Dealing with problem effectively and More ❯
Employment Type: Contract, Temporary
Salary: £26000 - £28000/annum Hybrid working, progression and more
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
salary the role would pay as a starting point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting … as a point of contact to support service users and engineers reporting issues, requesting information, access, or other services Directing tickets to the correct department Create and maintain great relationship with maintenance vendors to support the maintenance SLAs Updating and sending out daily reports Managing planned downtime list Updating documentation throughout the day Dealing with problem effectively and More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
salary the role would pay as a starting point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting … as a point of contact to support service users and engineers reporting issues, requesting information, access, or other services Directing tickets to the correct department Create and maintain great relationship with maintenance vendors to support the maintenance SLAs Updating and sending out daily reports Managing planned downtime list Updating documentation throughout the day Dealing with problem effectively and More ❯
Employment Type: Contract, Temporary
Salary: £26000 - £28000/annum Hybrid working, progression and more
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
salary the role would pay as a starting point. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact in the team Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of support Acting … as a point of contact to support service users and engineers reporting issues, requesting information, access, or other services Directing tickets to the correct department Create and maintain great relationship with maintenance vendors to support the maintenance SLAs Updating and sending out daily reports Managing planned downtime list Updating documentation throughout the day Dealing with problem effectively and More ❯