2 of 2 Temporary Microsoft 365 Jobs in the East of England

problem details from employees. Perform post-resolution follow-ups to all help requests. Record, track, and document incident requests to final resolution. Provide meeting room support including Zoom rooms & Microsoft Teams rooms. Provide priority support to our VIP users. Provide AV setup for quarterly meetings. Asset Management tracking as equipment is deployed/returned to stock/retired. Recovering … laptops, desktops and peripherals. Experience with desktop (PC & Mac), server, and mobile operating systems (Windows 10, MAC OS, Windows Server, Android and iOS). Application support experience with Office 365 Business Applications and Services, MS Office, Outlook, One Drive, SharePoint, Teams, SharePoint etc. Excellent written and oral communication skills. Excellent interpersonal skills, with a focus on rapport-building More ❯

to incidents and providing excellent customer care. You will be supporting clinical and corporate staff both face to face and over the telephone. Supporting Windows 10/11, Office 365 and a number of internal applications. Main duties of the job To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical … certification or equivalent knowledge Experience Essential Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Working knowledge of Microsoft Office 2010 and Microsoft Apps Working knowledge of Microsoft Operating System Windows 10/Windows 11 Experience of working within a call centre, Information Technology Department, Service More ❯