4 of 4 Temporary Microsoft 365 Jobs in the East of England

end users Answering telephone calls from end users in a courteous and professional manner Maintaining and supporting PCs, laptops and telephony system. Supporting and troubleshooting core software products including Microsoft 365, Active Directory, Citrix and case management systems. Undertaking Starters, Leavers, and User account updates and administration in accordance with agreed processes. Providing advice and guidance to … end users on IT-related matters. Requirements: Customer Service skills Microsoft 365, Active Directory and Citrix desktop administration Working knowledge of service desk ticketing tools such as ServiceNow or ManageEngine Ability to troubleshoot common hardware and software issues and find solutions Ability to meet deadlines and adjust to changing priorities Ability to quickly gain new skills and More ❯

incidents that may lead to a Major Incident or Problem call using ITIL best practices. Your technical responsibilities will include: Providing 2nd line support in areas such as: • Office 365 administration and troubleshooting including MFA • Installation and diagnosis of company-approved software. • Supporting projects regional office and site print solutions. • Investigation and triage of network faults; notify Infrastructure … role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows 10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN plus diagnosing faults. • Strong focus on customer service with the ability to manage customer expectations, prioritise conflicting demands More ❯

meet their needs. Enhance quoting, reporting, and dashboard processes across departments. What We're Looking For: Proficiency in Excel (macros, XLOOKUP, Pivot Tables) is a must! Experience with Office 365, SharePoint, and Teams. Background in finance or a related field is a plus. Knowledge of Sage would be beneficial. Why Join Us? Enjoy free parking, a pension plan More ❯

deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop warranty process Mobile device support and admin … required Working in a high-pressure customer service environment. Technical IT skills/knowledge/background. Experience in multi-culture working. Working in IT in a financial services context. Microsoft Teams Please only apply for this role if you have all the skills, knowledge and experience as mentioned above and available to start work on no more than More ❯