4 of 4 Temporary Microsoft 365 Jobs in the East of England

across desktops, laptops, printers, and networks Escalate more complex issues to 2nd/3rd line support when required Assist with maintaining IT systems, including: Microsoft 365 environment Active Directory user accounts Network infrastructure and Wi-Fi systems Security systems such as antivirus and device monitoring Support ongoing … motivated with the ability to manage workload and respond to priorities effectively Desirable: Experience working within an IT helpdesk or support environment Exposure to Microsoft 365 and Active Directory administration Background in customer-facing roles Relevant IT qualification (Level 2/3 or equivalent) Full UK driving ...

across laptops, desktops, printers, and mobile devices Set up and configure new user devices and accounts Support Microsoft cloud technologies including Azure, Office 365, and Windows environments Maintain accurate documentation and contribute to knowledge base improvements Collaborate with IT colleagues on ongoing projects and improvements Ensure … processes follow strict compliance and approval standards (audit-focused environment) Skills & Experience Proven experience in an IT support role (2+ years) Strong knowledge of Microsoft 365, Windows OS, and cloud-based environments Experience troubleshooting hardware, software, and basic networking issues Familiarity with ticketing systems (e.g., Freshservice ...

desk and user experience Experience Required 3–4 years’ experience in IT Service Desk or IT Support roles Strong troubleshooting skills across Windows, Office 365 and general IT hardware Exposure to cloud environments such as Azure and Intune Structured and process-driven approach, with awareness of audit ...

efficiently. Key responsibilities: Acting as the first point of contact for IT support queries Logging and managing helpdesk tickets Supporting users with password resets, Microsoft 365, login issues, printers, and basic troubleshooting Assisting with laptop and hardware setup Escalating more complex issues to the wider IT team ...